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Poor resolution; unknown monitor

Posted on 2005-03-21
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Last Modified: 2013-11-08
Hello,

I need some help in determining my problem.  You see, when I view the settings of the display, it shows Display: (Unknown Monitor) on Standard PCI Graphics Adapter (VGA) and the only options for Colors is 2 and 16 and the resolution, which cannot be changed, is only 640 by 480 pixels.  Back then, it was really ok. I had a higher resolution and the max choice for colors is definitely not 16! The only thing I changed with the computer is the hard drive-from 10 to 80. But I don't think that has anything to do with my problem.

I really hope someone could help me out with this...Thanks in advance!    
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Question by:akeena_g
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LVL 23

Expert Comment

by:gecko_au2003
ID: 13592008
You would need to find out more information with regards to your Standard PCI graphics Adaptor ( VGA ), you can use a program called wcpuid, which you can find on google or by going to the below site :

http://hp.vector.co.jp/authors/VA002374/src/download.html

Once you establish what graphics card you have, you need to find the drivers for it :

www.driverguide.com

is a good place to start

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LVL 69

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by:Callandor
ID: 13592041
Install Everest http://www.lavalys.com/products/download.php?pid=1&lang=en&pageid=3

It will identify what card you have and suggest a link for the driver in the summary section.
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LVL 13

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by:Caseybea
ID: 13592386
What is going on in your case is that your Windows environment somehow lost it's driver information for the VIDEO CARD you have.  The "unknown monitor" thing is a misleading deal; you can ignore that.       The bigger problem is that Windows is not recognizing what kind of video card/adapter you have, and as such, uses the lowest possible settings so as to not damage the card/display/etc.

Use the tools mentioned above to determine what kind of video card you have, and go find and install the drivers for it.     With new (CORRECT) drivers and a subsequent reboot, the video properties for your display should go back to their proper settings, and let you choose higher resolution(s) (up to the capability of the card) and colors.
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LVL 8

Expert Comment

by:stockhes
ID: 13592505
Another quicker solution is to : in devicemanager simply delete the standard adapter, reboot the PC.
Or run the add hardware wizard.


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Author Comment

by:akeena_g
ID: 13592515
Thanks to all of you, especially to Caseybea who gave a very good explanation of the problem...I'm still downloading Everest...I hope to try it asap..
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Author Comment

by:akeena_g
ID: 13592815
I've already tried running Everest.  But it still shows me the same "Standard PCI Graphics Adapter (VGA)"..
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LVL 23

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by:gecko_au2003
ID: 13592899
Did you try wcpuid ? Maybe open the side of your case up and look on the one of the sides of the graphics card ?
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LVL 69

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by:Callandor
ID: 13592991
When the machine boots up, do you see any text at the beginning that says what video card you have?  This usually happens before the screen that shows what hard drives are installed.
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Expert Comment

by:gecko_au2003
ID: 13593178
Go to this site and try this out :

http://www.5starsupport.com/faq/video.htm#6-2
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Author Comment

by:akeena_g
ID: 13597057
going through the windows update solved the problem.. i didn't have to search for the driver, Windows Update took care of that for me...
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by:Callandor
ID: 13597261
You can post a note in Community Support with a link to this and get a refund, since you solved it yourself.
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modulo earned 0 total points
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modulo
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