Normal.dot Keeps Corrupting
Posted on 2005-03-21
In MS Office 2003, I have a problem in that normal.dot keeps corrupting. The symptom is that when two Word documents are opened and minimized, when either is then maximized - both documents close and Word shuts down. On re-opening Word, the documents are in the document recovery panel. This happens all the time until I delete normal.dot. Then it works fine for a day or two and then the symptoms return until I again delete normal.dot.
I've done a full virus scan using Norton and Trend Micro's online scan, but no viruses are found. Thank you for any suggestions on how to resolve this once and for all.