I incredulously spoke to a customer who is accusing me of causing thousands of dollars of lost sales from his web site because he says the hits to his site dropped the day after I made changes to his site. http://olypen.com/rdnelson
A local ISP referred this guy to me because he said somehow a link to a porn site got on his site. He called me asking for an emergency web site change, which I made by basically correcting the link to the non-porn site he wanted linked to. That was back in December 2004. Today he calls me saying his site is full of typos since I touched the site.
He requested that I march down to his office (40 minutes away) and fix the problem. He said he had the original source code to prove I made all kinds of changes to his site. I KNOW I didn't. I told him he could email me the original code and I'd be happy to upload it for him but I would not be willing to go to his office for a meeting and fix the problem onsite at no charge. I stood firm about knowing I did not cause the lost sales to his site.
There were typos on his site when I worked on it but he didn't hire me to changes those so I only fixed the porn site link. I think he's not being honest about him changing the site, or he had a previous webmaster that touched it before I fixed it or ??? The date of the filename appears to be the same as when I last touched it. I don't remember what my final timestamp was to compare that.
Anyway, does anyone have any advice to give me? I'm feeling like this guy doesn't have a chance but maybe I'm being naive.