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Outlook meeting request - Accept/Decline/Tentative buttons are greyed out

Posted on 2005-03-22
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Last Modified: 2012-06-21
Hi There

When I send an outlook 2003 meeting request to email addresses in the company they are able to Accept/Decline/Tentative the request as usual.

When email addresses are external to the company, they received the meeting request as an attachment. They open the attachment in their version of outlook and the Accept/Decline/Tentative buttons are greyed out

Can someone help

Thanks
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Question by:goodieman
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Accepted Solution

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TalPatel earned 800 total points
ID: 13601416
try Internet Messsage Deliery option on exchange server and set the MIME type to plain text only and Advanced option to Send in FTF
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Expert Comment

by:TalPatel
ID: 14651970
Resolution was: Make sure that if you are using an external mail scanning and filtering comapny such as Messahe labs or ISNL's SPheriQ, they are not treating your meeting requests as html e-mails and attaching automatic disclaimer to it.
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