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cheeseright

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Cannot write to a DVD Drive. XP thinks it's a CD-ROM

Hi there
I have bought an LG Super Multi DVD Drive (GSA-4120B), OEM version (no disks), and installed this on my XP (SP2) machine. This device came boxed as OEM and therefore did not contain any support disks, etc., and the http://gb.lgservice.com site does not offer help in obtaining this disk. Every thing works OK except that I cannot write to the DVD. XP says that the disk in the drive is "..not a writable CD or it is full", and my DVD burner, Cute CD Burner, only writes data to the capacity value of a CD-ROM - it too is assuming that this is a CD-ROM. From day one, I have never been able to write to a DVD.

I have a stack of blank DVD's in DVD-R, DVD+R and DVD+RW formats and all function exactly the same.

The drive can READ all disk formats (the literature says CD-R, CD-RW, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM), can WRITE to all CD disks, can PLAY all CD disks and can PLAY all DVD disks and with the codec that I bought today, I can play movie DVD's. It just can't WRITE to a DVD.

XP in Device Manager shows the device as being a DVD/CD-ROM device (HL-DT-ST DVDRAM GSA-4120B) and I can access the extra tabs, for Region, etc. I had to make a small change in REGEDIT (as per Microsoft Knowledge Base) to get Device Manager to reveal the extra tabs. But every other dialogue box shows this device as being a CD-ROM and it is treated as such.

Any suggestions how I can read to this device.

Kevin
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katacombz
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Avatar of Lee W, MVP
You might want to read this:
http://www.microsoft.com/windowsxp/using/moviemaker/expert/jones_02november25.mspx

Personally, I hate using the built in featureset of XP.  So I use Nero.  Keep in mind that it's the burning SOFTWARE that determines if it can write to the drive and how fast.  I would suggest you update that software.  If this is a very new (model) drive, then you might have to wait and/or try other software.
Leew is right. I also suggest you get Nero. You can download a trial version. You could also use the free software, CD Burner XP Pro. You can download it from http://cdburnerxp.se

This program isn't bad, but it uses somewhat a lot of resources.
leew and rindi are both right!  NERO!  The latest version (6.0) gives you everything you need and you can easily switch between DVD and CD when burning.
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cheeseright

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Hi Katacombz

Unistalled the device and rebooted XP and hey presto!, the DVD writes to disks (in all formats). By the way, I uploaded CD Burner just in case, and tested the burn process using it and Cute CD. Interesting piece of software CD Burner, as everytime I finish writing, I go through the exit process to kill the application and each time it reboots itself automatically. In fact, I have to use Task Manager to get rid of the thing. Slight bug-et in the software (but that is another issue).

Many thanks for your help, Kevin
glad to help.