Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Cannot stop messenger service: error 5 Access denied

Posted on 2005-03-22
9
Medium Priority
?
1,679 Views
Last Modified: 2010-08-05
Hi there

I am trying to stop the messenger service on several of our servers. However when I try to make any change (Stopping, making it manual or disabled, changing the runas credentials) I get the message

Could not stop the messenger service on local computer, Error 5 Access is denied.

I am able to stop and restart other services without a problem.

Please help!
0
Comment
Question by:ParrT
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 4
9 Comments
 
LVL 35

Expert Comment

by:Nirmal Sharma
ID: 13608666
>>>Could not stop the messenger service on local computer, Error 5 Access is denied.

From where are you trying to stop this service. You have logged on local computer and then stopping or you are using RunAs tool to stop it?

Also check Log On As tab of this service. It should set to use SYSTEM Account.

Let me know.

Thanks
SystmProg
0
 

Author Comment

by:ParrT
ID: 13609258
on the server, logged on as local admin and also tried as domain admin. Have tried the command line and also services.mmc. All get the same response
0
 

Author Comment

by:ParrT
ID: 13609263
(The log on as tab shows the system account)
0
Does Your Cloud Backup Use Blockchain Technology?

Blockchain technology has already revolutionized finance thanks to Bitcoin. Now it's disrupting other areas, including the realm of data protection. Learn how blockchain is now being used to authenticate backup files and keep them safe from hackers.

 
LVL 35

Expert Comment

by:Nirmal Sharma
ID: 13609746
Then there could be a probelm with System module. Check all the parameters defined in regisry for this service under

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Messenger
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Messenger\Parameters
and
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Messenger\Enum

Did you start all the dependent services?

When you disable it do you get the same message?


0
 

Author Comment

by:ParrT
ID: 13611095
Not sure what to check in the registry - nothing seems out of place although the parameters key is not defined on this machine. The dependant services will start and stop normally but this doesn't seem to make much difference. The registry shows the executable for the service as systemroot\system32\Services.exe. I have checked the access rights to this file and admins and system both have full control.
0
 
LVL 35

Expert Comment

by:Nirmal Sharma
ID: 13611691
Ok will check it later..first do one thing....goto Safe Mode and try to stop this service from there. Do you get the same error message in Safe Mode?

Let me know.
0
 

Author Comment

by:ParrT
ID: 13621191
Same error in safe mode - Could it be something to do with the policies (we have policies in place in active directory but there is no mention of messenger in any of them)
0
 
LVL 35

Accepted Solution

by:
Nirmal Sharma earned 1500 total points
ID: 13635496
>>>Same error in safe mode - Could it be something to do with the policies (we have policies in place in active directory but there is no mention of messenger in any of them)

Are you using Domain Controller with Group Policy? If yes then there is nothing to do with Policy because policy settings are not applied in Safe Mode.

Are you talking about Local Security Policy snap-in?
0
 

Author Comment

by:ParrT
ID: 15327411
This is now sorted. I am awarding the points anyway since I can't remember how we did it! - Sorry for the long delay!
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
Read on to get a few ideas on how to promote your next corporate event.
Monitoring a network: how to monitor network services and why? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the philosophy behind service monitoring and why a handshake validation is critical in network monitoring. Software utilized …
This tutorial will teach you the special effect of super speed similar to the fictional character Wally West aka "The Flash" After Shake : http://www.videocopilot.net/presets/after_shake/ All lightning effects with instructions : http://www.mediaf…

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question