ArcServe Tape Engine Stops

We are running Brightstor ArcServe Backup Version 9.0 on a Windows 2003 Server and the Tape Engine shutsdown periodically which has prevented my weekend backups from running. I get an Error in Event Viewer Event ID: 7034 Description The Brightstor AB Tape Engine service terminated unexpectedly. It has done this 8 Times. Source is Service Control Manager. Any Ideas?
briandnjAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

csimondsCommented:
Have you run any of the database maintenance utilities. This is off of the CA support site:

http://supportconnect.ca.com/sc/kb/techdetail.jsp?searchID=TEC266869&docid=266869&bypass=yes&fromscreen=kbresults

These don't always fix the problem. I had some db corruption that I had to fix using the instructions on page 5 of this document. It says it's for version 6.61 and 7.0 but I used it on V11 and fixed the corruption.

http://supportconnectw.ca.com/premium/storage/infodocs/as2000/as2k-1521.asp
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
briandnjAuthor Commented:
I am going to give it a go.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows Server 2003

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.