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Add Alias Name

Posted on 2005-03-22
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Last Modified: 2010-08-05
I have a user jadams she just got married and wants to change her email address to jlani but she doesn't want to change her login name yet and wants to keep her old email address in case i added her new email as an SMTP Email under one of the exchange tabs in AD Users Profile and it works when she sends to herself but not from other users on the same domain or from outside -- any ideas --thanks
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Question by:mizgroup
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7 Comments
 
LVL 104

Expert Comment

by:Sembee
ID: 13603377
That is all that you are supposed to do.
You will have at least two email addresses listed: jlani@domain.com and jadams@domain.com
One of those will be default.

What happens when another user tries to send to the new email address?

Simon.
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Author Comment

by:mizgroup
ID: 13603847
nothing i dont get an error, i don't get the email either its very wierd
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LVL 104

Accepted Solution

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Sembee earned 500 total points
ID: 13604364
Time for message tracking then.

ESM, Admin Groups, <your admin group>, Servers. Right click on your server and choose Properties. Enable message tracking on the first tab.

I only configure it to keep message tracking data for 10 days.
Once enabled, send a message in then use the Tracking Center in Tools to see where it went and what Exchange did with it.

Simon.
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Author Comment

by:mizgroup
ID: 13608010
i will try it
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Author Comment

by:mizgroup
ID: 13612222
Nope,  NDR Generated  
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LVL 104

Expert Comment

by:Sembee
ID: 13615369
If it is still generating the NDR - what does Message tracking tell you? That wasn't a fix BTW, it is a diagnostic tool - it shows whether the message came in or not.

Otherwise, try removing the alias from the account. Wait 30 minutes for Windows to update itself. Then put it back in. Leave the existing email address in place.

Simon.
0
 

Author Comment

by:mizgroup
ID: 13618045
no no my fiorst try worked i just orgot to put in one o the email adresses to the main domain (slight overlook) i got it right the first time. thank you
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