?
Solved

Sonicwall Mcafee Viruscan ASAP 3.0

Posted on 2005-03-22
1
Medium Priority
?
1,599 Views
Last Modified: 2010-05-18
I've been having problem with all our PCs in our network that had the Managed Virusscan 3.0 installed.  It was a force installed through McAfee.  The new program bogs down the memory and just freezes our computers.  When I called Sonicwall they said our CPU and OS was too old.  All are PCs are on Win98 and WinNT with PII350 to PIII866 chips.  The RAM is between 64 and 128MB.  However, all this is within the requirement of the program.  I'd uninstall several PCs from using Virusscan and it seem to help a lot more.  Any help will be appreciated.  Sonicwall supports sucks and is no help at this point.

Patrick  
0
Comment
Question by:nukeproof
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 11

Accepted Solution

by:
ghana earned 1500 total points
ID: 13611000
Antivirus software does have a performance impact to the system as most other security software too. The minimum system requirements are necessary to make the software work. But usually you can't really work on a PC that fits the minimum system requirements only. I'm afraid your hardware is really too slow for VirusScan ASAP. You can try to disable some processes in the start up registry keys that are not necessary (for example Office taskbar etc.). This will free some memory but I won't expect this will be enough to get a satisfying performance on these machines. Also users should not open more applications than necessary at the same time to avoid an additional increase of swapping.

VirusScan ASAP needs SP6a installed when running on Windows NT 4.0. If you have installed SP6a previously and have installed some features from the NT4 CD after that then you have to re-apply SP6a. For example if you install a NIC driver that was delivered with Windows then you have to re-apply the service pack. If this was not done it might be a reason for freezing the system.

But besides that I would recommend to think about refreshing you IT equipment. Windows 98 and Windows NT 4 are both out of support by Microsoft. So you won't get security patches for your systems which might be a critical security risk for your business.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

UPDATE - 6/15/2011 Added support for Release Update 6 Maintenance Patch 2 Point Patch 1 (RU6 MP2 PP1). Fixed a defect in the username field that was hard-coded to look for a specific domain (left over code from testing). This release will be the …
Curious about the latest ransomware attack? Check out our timeline of events surrounding the spread of this new virus along with tips on how to mitigate the damage.
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question