Sonicwall Mcafee Viruscan ASAP 3.0

Posted on 2005-03-22
Medium Priority
Last Modified: 2010-05-18
I've been having problem with all our PCs in our network that had the Managed Virusscan 3.0 installed.  It was a force installed through McAfee.  The new program bogs down the memory and just freezes our computers.  When I called Sonicwall they said our CPU and OS was too old.  All are PCs are on Win98 and WinNT with PII350 to PIII866 chips.  The RAM is between 64 and 128MB.  However, all this is within the requirement of the program.  I'd uninstall several PCs from using Virusscan and it seem to help a lot more.  Any help will be appreciated.  Sonicwall supports sucks and is no help at this point.

Question by:nukeproof
1 Comment
LVL 11

Accepted Solution

ghana earned 1500 total points
ID: 13611000
Antivirus software does have a performance impact to the system as most other security software too. The minimum system requirements are necessary to make the software work. But usually you can't really work on a PC that fits the minimum system requirements only. I'm afraid your hardware is really too slow for VirusScan ASAP. You can try to disable some processes in the start up registry keys that are not necessary (for example Office taskbar etc.). This will free some memory but I won't expect this will be enough to get a satisfying performance on these machines. Also users should not open more applications than necessary at the same time to avoid an additional increase of swapping.

VirusScan ASAP needs SP6a installed when running on Windows NT 4.0. If you have installed SP6a previously and have installed some features from the NT4 CD after that then you have to re-apply SP6a. For example if you install a NIC driver that was delivered with Windows then you have to re-apply the service pack. If this was not done it might be a reason for freezing the system.

But besides that I would recommend to think about refreshing you IT equipment. Windows 98 and Windows NT 4 are both out of support by Microsoft. So you won't get security patches for your systems which might be a critical security risk for your business.

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