?
Solved

HP IP Console Viewer

Posted on 2005-03-23
4
Medium Priority
?
2,564 Views
Last Modified: 2010-08-05
I have both an HP IP Console Viewer and a Dell Remote Console Switch.  I have the Dell software obviously connected to Dell KVM switch which is connected to Dell servers and the HP connected to an HP KVM Switch that's connected to Compaq servers.  Everything works just fine except for one thing.  I noticed that anytime I reboot any of the servers I can't connect to them remotely using the Console Viewer.  If I can't connect to one, then I reboot another so I can connect to the original one but now the one I just rebooted I can't connect too.  When I try to connect to it, a window pops up stating this message, "Server is not available for viewing.  Reason: Channel In Use By Exclusive Local User."  Is there any way I can fix this so I don't have to keep rebooting servers in order to get to them?

0
Comment
Question by:stryngz1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 2

Accepted Solution

by:
TXBANDT earned 500 total points
ID: 13613774
I had the same problem and when I rebooted the HP IP KVM it cleared this error message....

I called HP and found that this will reset the memory of the actual console....

Thanks,
-RR
0
 

Author Comment

by:stryngz1
ID: 13614228
So how did you reboot the KVM switch, did you just turn it off and then back on?  Because I have done that also but it still gives me the message on the last server I rebooted.
0
 

Author Comment

by:stryngz1
ID: 13783092
I solved the problem, just for everyone's info, you have to upload a new firmware for it to work
0
 

Author Comment

by:stryngz1
ID: 13838418
Sorry I didn't mention this before, the firmware is located at Dell's support site,  http://support.dell.com
0

Featured Post

WordPress Tutorial 3: Plugins, Themes, and Widgets

The three most common changes you will make to your website involve the look (themes), the functionality (plugins), and modular elements (widgets).

In this article we will briefly define each again, and give you directions on how to install them.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
WARNING:   If you follow the instructions here, you will wipe out your VTP and VLAN configurations.  Make sure you have backed up your switch!!! I recently had some issues with a few low-end Cisco routers (RV325) and I opened a case with Cisco TA…
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
Suggested Courses

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question