QuickBooks 2000 won't work under restricted account

Posted on 2005-03-23
Medium Priority
Last Modified: 2010-05-19
Hi All!

I installed QuickBooks 2000 on a computer in our network which is running Windows 2000. I

installed it under the administrator's account. It works find under that account. But when I'm

logged in as a restricted user and I run QuickBooks I get the following screen.

QuickBooks could not locate a valid Installation Key Code on this machine.
It cannot continue without a valid Installation Key Code.
Please uninstall and reinstall QuickBooks again.

I played around with the security permissions on the Inuit Folders in Program Files and WINNT, but to no avail. When I add the account of the restricted user to the administrator's group on the local machine QuickBooks works fine, but we need to keep the account restricted to prevent unauthorized program installations.

Any suggestions on how to work around this issue of the restricted user with QuickBooks would be appreciated.

Question by:killyman
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LVL 11

Expert Comment

ID: 13620782
1. Give your restricted user administrative permissions for his PC
2. Install QB2000 under his account
3. Set his permissions back to restricted
LVL 11

Accepted Solution

turn123 earned 1000 total points
ID: 13620840

You might thry http://www.experts-exchange.com/Applications/Q_20843012.html#10556351  There are also some other ideas in that thread.

Hope this helps,


Author Comment

ID: 13630826
Leo and turn123,

Thanks for your suggestions. I already tried Leo's suggestion and QuickBooks stops working once I change the user back to the default restricted account.

Now, regarding turn123's link, this is what I found.

1) Create a "Quickbooks Users" group
2) Add your users to this group
3) Give the group Full Control to HKEY_LOCAL_MACHINE\Software\Intuit\QuickBooksRegistration (RegEdt32.exe)
4) Give the group Full Control to the .QPG key in HKEY_CLASSES_ROOT (RegEdt32.exe)
5) Give the QuickBooks Users group Modify rights to the "X:\Program Files\Intuit\Quickbooks..." folder

I know how to create a Quickbooks Users group, but I don't see any options under the registry editor (regedit) to assign a group permission to any registry items or folders. Would this group be created on the local machine or in the GP Editor on the server? If on the server, then I'm not sure that the option to assign QuickBooks access would show up since QuickBooks is installed on the local machine only.


Author Comment

ID: 13630907
It worked!!!

Never mind what I just wrote above.

I missed the part about regedt32.exe. I was trying to set permissions to the registry via regedit.exe which doesn't work.

So, this is what I did to get the program to run under the restricted user's account.

Start > Run > regedt32.exe
I located the folder: HKEY_LOCAL_MACHINE\Software\Intuit
Then under permissions, I added the user's account and gave her full access
Closed the regedt32.exe windows
Logged in as her and it works!

Thank you for the link and solution turn123!

LVL 11

Expert Comment

ID: 13631104
Your welcome. Glad it helped you Clark :-).

Thanks for the points and grade.


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