LiveUpdate could not retrieve the update list

I have Norton AntiVirus Corp. Edition. LiveUpdate can not access the Symantec website. The URL is blocked. I can't even access the Symantec site throgh Internet Explorer. The URL seems to be blocked. I downloded the latest Virus definitions from a different computer loaded them onto the infected computer, ran a scan, got ride of some viruses but the URL is still blocked. Any ideas on how to fix this problem?

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Yes, it's most likely your HOSTS file that is blocking the symantec website.

You must be able to see hidden and system files to fix this.
Open (in Windows XP) C:\WINDOWS\system32\drivers\etc
you will see a "hosts" file here.  Double-click it and it should ask you what to open it with.  Choose notepad.

At the bottom of the document is a list of IP addresses and hostnames.  Do you see symantec in the list?
Normally the only item listed here will be   "       localhost"  If you have anything more than that you can delete them and save the file.  

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You can use this to reset your Hosts file -
Please download the Hoster from here:
          Unzip it to the desktop and run it.
          Click "Restore original HOSTS" and OK any prompts.
          You may have to reimmunize with Spybot, SpywareBlaster,
          and/or IE-SPYADs, etc. after doing this.
          Please restart your computer

Good luck!

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