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SCSI COntroller or Drive Problems

Posted on 2005-03-25
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Last Modified: 2008-01-09
Macine and OS Info:
IBM server with built-in Adaptec AIC-7896 Dual Channel SCSI controller.  All hot-swap drive bays are full.  Added an Adaptec 29160 Ultra 160 and connected two drives to it, SCSI IDs 2 and 3.  Windows 2000 server, fully patched.  Latest Adaptec drivers downloaded and installed from web.

The first thing I noticed was that the Disk Manager was not seeing the new HDDs.  Upon examination of the Event Viewer, I am getting two messages related ot the Ultra 160 card.
"The device \Device\SCSI\adpu160m1, did not repond within the timeout period."
and
"A pending interupt was detected on device \Device\SCSI\adpu160m1 during a timeout operation."

Do I have a hardware issue, a configuration issue, or a Windows issue?

Thanks.
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Question by:etm030
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Expert Comment

by:rindi
ID: 13634431
Try another slot, check your cabling, is it properly terminated?
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Author Comment

by:etm030
ID: 13635059
Inside the SCSI BIOS I can see both of the drives just fine.  The cable has a terminator at the end, the drives are set for termination as such.  I've already tried switching slots.
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Expert Comment

by:rindi
ID: 13635292
Can you hear the disks revving up? Have you tried connecting the disks to another power source? Sometimes Power connectors don't make good contact. Within the SCSI BIOS of your new adapter, can you test the drives, or do a lowlevel format?
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Author Comment

by:etm030
ID: 13636725
The drives spin and power lights are on.  I already did a low level format on one of the drives as a test and it waas successful.
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Expert Comment

by:mlaschiazza
ID: 13636793
try putting the drives on 6-7, I forget which one of those is a HD boot default????
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Accepted Solution

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rindi earned 150 total points
ID: 13636962
Try downloading other drivers for your adaptec controller, maybe the one installed is corrupt!
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Author Comment

by:etm030
ID: 13637013
I will give both ideas a try either this weekend or Monday night.  Though, rindi, I've already changed drivers once.
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Author Comment

by:etm030
ID: 13820790
None of the advice was able to resolve the problem. After 2 cards and 2 cables and a whole host of drivers the only things I can conclude is that there is something wrong with the actual drives that is preventing them from working in Windows.  Anyway, thanks to all for trying to help.
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Expert Comment

by:rindi
ID: 13821292
thanks
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Author Comment

by:etm030
ID: 13821425
You were there for me.  Thank you.

Luckily, rather than try and spend more time figuring this out everything goes back out on eBay and we are adding a new server and a 1/2 or a full TB NAS unit.  Someone is going to get a good deal on an U-160 controller.  It is a better solution for a 3-5 year time window.  The server this was in is a dual 600Mhz unit, long oversue for replacement.

Once again, thanks.

Eric
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