Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium


Important windows just close as soon as they open ie: Regedit, Msconfig, Avg update

Posted on 2005-03-26
Medium Priority
Last Modified: 2008-04-22
Hi all - Well another problem arises. My friend has just purchased a new PC (1 week old) and he has just started to develop problems. I ran three types of anti virus/malware solutions namely AVG,Ad-Aware and Spybot. They all picked something up and they auto repaired everything. Trouble is everything seems fine but when I go to check what processes run at startup (msconfig) the window opens for a split second then closes and its the same for regedit and also I noticed that once I downloaded the latest definitions for AVG when it went to update the database this didn't occur even after I visually watched the total file download. I know I have a virus as there was no anti virus software activated and the XP firewall was deactivated :-( when I got here. I just cant track it. Also when online I notice a lot of activity and the browser is idol. When I do ctrl,alt,delete again the window opens for a split second and disappears. Please advise on what I can try as it's starting to annoy me big time. Thanks in advance.
Roy - New Zealand
Question by:NZRoy
LVL 88

Accepted Solution

rindi earned 600 total points
ID: 13635431
This is typical behaviour if you have a virus on your system which has infected your AV engine itself. Using this method the virus can effectively prevent you from stopping or cleaning the vireus away.

First, turn off System Restore (Control Panel, System), then disable your current Antivirus software.

Use the following link to scan your system for virii on-line (The advantage here is if your AV program has been compromised by a virus, it won't run properly anymore, so an external scan can help)


When your system has been cleaned from virii, reinstall and run spyot and adware again, don't forgt to let those programs get the current updates.

Also, run Hijackthis to cleanup the rest:

run it and save the log. Paste the log to the following website:


Click the "analyze" button and you will have an analysis of your log.
Now paste the analyzed log here, so we can help further (provided you don't get enough info from the log and can do it yourself).

Now, that your system is clean, reinstall your antivirus software from CD and run the updates. Then use windowsupdate to patch XP.
LVL 23

Assisted Solution

gecko_au2003 earned 300 total points
ID: 13635520
Magic PS ?? Read below ?


There are 6 pages :) All of which explain how to remove it :)

Assisted Solution

Rickggoalie3 earned 450 total points
ID: 13635922
Had this type of virus before...it was a real pain.

My best solution was:
1) Boot to safe mode (press F8 on boot)

2) Run "Hijack This!" ad remove anything that is strange.
(Tip: Make sure to do backups of anything you remove incase it is somethin you actually need)

3) Reboot into Safe Mode with Networking.

4) Get updates for you anti-virus.

5) Do a virus scan and remove everything.

6) Msconfig should work now.

7) Again remove anything you think should not be there.

Hope this work for you.

Rick G
LVL 12

Assisted Solution

rossfingal earned 150 total points
ID: 13636082

Ran in to this problem several times - check this page:

Good luck!


Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Can you find a fax from a vendor you saved a decade ago in seconds? Have you ever cursed your PC under your breath during an audit because you couldn’t find the requested statement or driver history?  If you answered no to the first question or yes …
If your system is showing symptoms of browser hijacks or 'google search redirects' check out my other article (http://rdsrc.us/u3GP7A) first and run the tool TDSSKiller (http://rdsrc.us/GDBBs4) to get rid of the infection. Once done, and if the …
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
With just a little bit of  SQL and VBA, many doors open to cool things like synchronize a list box to display data relevant to other information on a form.  If you have never written code or looked at an SQL statement before, no problem! ...  give i…
Suggested Courses

571 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question