License problem with filemaker pro. 7.0
I have 5 user licenses of filemaker pro 7 and 5 users can't use the application.
it said other user already using the license but it isn't. I installed each client differnt serial key. beside filemaker pro 7 with Windows Server 2003 sometimes hang up. do you know why?
it said other user already using the license but it isn't. I installed each client differnt serial key. beside filemaker pro 7 with Windows Server 2003 sometimes hang up. do you know why?
ASKER
i bought 5 official user licences from www.filemaker.com, should be no problem.
if i use one licence to server, can rest of 4 users access to server?
i don't use filemaker server and Win2k3 has Pro 7v3 installed.
if i use one licence to server, can rest of 4 users access to server?
i don't use filemaker server and Win2k3 has Pro 7v3 installed.
1st, you should use the server, much better and quicker.
Then in theory you are right, but you have to be aware that if FM client crashes for any reason, its licence stays "busy" untill you reboot the machine.
Then in theory you are right, but you have to be aware that if FM client crashes for any reason, its licence stays "busy" untill you reboot the machine.
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ASKER
i updated ODBC driver patch from filemaker.com and now it's working fine with Win2K3.
thank you very much.
thank you very much.
ASKER
let me close this question.
The first thing to do is make sure you have installed the latest available patches for FileMaker. Both the client and the server should be patched to V3.
Check your event log on the server to see if there's an error message corresponding to the time of the hang up. Post the text of any error messages here.
Sometimes when a client gets disconnected from the FileMaker Server incorrectly, the server will not release the license. This will prevent the same user from logging in a second time. The easiest fix for this is to stop and restart the FM server. If doing this does not fix the license problem, then you will need to check each client's serial number carefully.
Also, some fly-by-night "grey market" vendors sell copies of FileMaker Pro that have duplicate registration keys. If you bought FileMaker from a super-low price web site, and did not get both the CD and printed manual in a box, you may have been ripped off.