ARCserve E6300 Windows NT SCSI PORT error on Windows Server 2003 SBS
ARCserve r11.1 (Build 3060) installed on new HP Proliant ML350 G4 running Windows Server 2003 SBS, on a Sony AIT 50GB external drive; everything appears to run until the following error appears:
E6300 Windows NT SCSI PORT error
The backup can not write to nor read from the media, and the backup fails. We have tried the following steps (from other Experts-Exchange questions regarding E6300_ to correct this issue:
1) disabled the Sony AIT drive in Windows' Device Manager
2) removed SCSI information from the HP Management
3) Attempted to check termination status.
The external drive came with a terminator, but if attached the server hangs while scanning for SCSI devices. We assume that the controller is providing termination. The drive will format a tape successfully, yet the backup stops as soon as it starts to write data to the tape, with the log showing a small amount of data written to the tape (perhaps header information only?).
The tape drive is the only device on either of the two embedded SCSI controllers on this server, the hard drives are connected to a Smart Array Controller. When checking the event log, the following error is present:
The driver detected a controller error on \Device\Scsi\symmpi1.
We need to have a backup as soon as possible, so any help would be greatly appreciated.
E6300 Windows NT SCSI PORT error
The backup can not write to nor read from the media, and the backup fails. We have tried the following steps (from other Experts-Exchange questions regarding E6300_ to correct this issue:
1) disabled the Sony AIT drive in Windows' Device Manager
2) removed SCSI information from the HP Management
3) Attempted to check termination status.
The external drive came with a terminator, but if attached the server hangs while scanning for SCSI devices. We assume that the controller is providing termination. The drive will format a tape successfully, yet the backup stops as soon as it starts to write data to the tape, with the log showing a small amount of data written to the tape (perhaps header information only?).
The tape drive is the only device on either of the two embedded SCSI controllers on this server, the hard drives are connected to a Smart Array Controller. When checking the event log, the following error is present:
The driver detected a controller error on \Device\Scsi\symmpi1.
We need to have a backup as soon as possible, so any help would be greatly appreciated.
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dovidmichel
Did you need any more help with this?
Did you need any more help with this?
Hi,
We use hp Storage Works 1/8 auto loader ultrium 448, ARCserve Backup r11.5 sp3, and Windows server 2003. We got "Windows NT SCSI port error" in ARCserve two times in two weeks recently. So the backup failed. I have to restart the auto loader first then restart the Windows server to fix it. That's painful. Please advice.
Thanks,
Wen
We use hp Storage Works 1/8 auto loader ultrium 448, ARCserve Backup r11.5 sp3, and Windows server 2003. We got "Windows NT SCSI port error" in ARCserve two times in two weeks recently. So the backup failed. I have to restart the auto loader first then restart the Windows server to fix it. That's painful. Please advice.
Thanks,
Wen
open your own Question and don't "piggy-back" on another, long closed one.