asked on

Submitting a form and getting a --WEBBOT--SELF error page

I read through the questions and answers concerning WEBBOT--SELF error messages in trying to get a form to work on my website, but I'm having no luck.

I have my form created and saved, I also have a reply page created. (All of this is published on my server which does have server extensions on it.) On the form page I have the properties set up to deliver to my email account as well as the correct URL under the form properties. Whenever I test the form it bounces back to the error message page ending with --WEBBOT--SELF--The page cannot be found with a HTTP 404 error???

PLEASE HELP....

I can send my HTML code for that form if you need it. I'm running out of ideas and I've been working on this for weeks... I give up!!

Thanks,
Wendy

hhammash

Hi,

Try this article, it might be helpful.

http://support.microsoft.com/kb/264284

hhammash

rcmb

First lets make sure the extensions are working.

Create a blank page in front page and then insert a single form field

Save the page and open it in your browser.

Now type something in the box and press submit.

Tell me what you see on the resultant page.

RCMB

bladerunes

ASKER

FrontPage Run-Time Component Page
You have submitted a form or followed a link to a page that requires a web server and the FrontPage Server Extensions to function properly.

This form or other FrontPage component will work correctly if you publish this web to a web server that has the FrontPage Server Extensions installed.

Click the <Back> arrow to return to the previous page.

This is what I get when I created a webpage from the Feedback form template in Frontpage.

rcmb

Okay -- so the front page server extensions are not installed or not installed correctly on the server. Make sure you are access the web via http and not via the drive. What you should see in the browser address is http://yourwebsite and not c:\directory\file.htm

RCMB

bladerunes

ASKER

RCMB

I am going thru the web to get to my site. Local tech support has got my page to go to my confirmation page but I'm still not receiving the feedback form in my email. He made some changes in the code.
His code -

<form method="POST" action="--WEBBOT-SELF--" onSubmit="location.href='Thanksfeedback.htm';return false;" webbot-onSubmit>
<SCRIPT LANGUAGE="JavaScript">
      if(document.referrer!=null && document.referrer!=""){
      document.write("<input type='hidden' name='refpage' value='"+document.referrer+"'>");
      }

My Code -

<form action="--WEBBOT-SELF--" name="myHoneywellFeedback.htm" method="POST" onsubmit="return Validate()" target="first.last@company.com">
      <SCRIPT LANGUAGE="JavaScript">
      if(document.referrer!=null && document.referrer!=""){
      document.write("<input type='hidden' name='refpage' value='"+document.referrer+"'>");
      }

I think I should mention that this is for an Intranet and not the Internet. Does that make a difference?

Thanks,
Wendy

hhammash

Hi,

It looks like you are trying to send the results of the form to an email address, and you are trying the form on a local computer. You should publish your website to the web server and test it from there. If you test it locally you will get an error.

Even if you have IIS and Frontpage Extensions installed properly on your local computer the form will not send and email. Open your web in Frontpage, then File > Publish to the web server on the Internet.

hhammash

bladerunes

ASKER

The webpage is now live. The feedback link is still not working. Here is the code as it stands now.

<form method="POST" action="--WEBBOT-SELF--" name="myHoneywellFeedback.htm" target="first.last@company.com">


When submitting the Feedback form, another window pops up and states that the page cannot be found. I'm the local deskside support trying this thru a link to the webpage from my PC. The code is different than what she originally used and from the changes that I had made to her original code. My code from above would take you to the "Thanksfeedback" form but would not send the form to email.

Thanks for all of your help!
Alex

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rcmb

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