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Proliant DL380 Xeon 3200 (single CPU) 2GB RAM. Win2k SP4. CPU is sitting between 50% and 100% and it's not being fully used in the prod environ

I have a Proliant DL380 Xeon 3200 (single CPU) 2GB RAM. Win2k SP4 which is used a domain controller (with all 5 FSMO roles assigned to it). The AD has about 160 users in it. About 10 people are currently using this machine to print, and the only other software installed is Backupexec 9.1 and Virus Scan Enterprise 7.1.0.
I intend to use this as the main file and print server. At the moment is workload is very low for a server of this calibre.

However the print spooler keeps crashing. And the CPU usage sits between 50% and 100% and I can't find what's using it.

However, when I look in task manager I see the following:

System idle 50%
Winlogon 30% CPU.
Spooler 20%

I've done a full scan with stinger and the machine is clean.
System idle shouldn't show up on the performance tab of task manager, am I right? So the 50% is a just the CPU sat around waiting for work and shouldn't be registered as "proper work".
Any clues?
Cheers


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chris_wren
Asked:
chris_wren
1 Solution
 
mcp_jonCommented:
Chris,

You're wrong, System Idle always appears in Task Manager !

In Task Manager, see what else is consuming the CPU and the RAM usage !

In the Bottom of the Task Manager Screen you have an option " Show processes from all users". Enable it, and post here what else is comsuming Resources !

(Maybe it's Veritas, maybe it's Viruscan Real Time)

Best Regards !
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chris_wrenAuthor Commented:
Yeah, I did that and these 3 are at the top of the list:

System idle 50%
Winlogon 30% CPU.
Spooler 20%

Even though system idle should appear, you should not see it in the CPU graph on the performance tab as it's not actually doing anything. I'm seeing a constant 50% upwards on this tab. There's nothing else showing which is using CPU time other than the odd 3% here and there.
Quite odd.
I have about 1.5Gb of available memory (from a 2Gb total) so there's no memory leaks or anything like that going on.
Cheers
Chris

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Nirmal SharmaSolution ArchitectCommented:
A modules conflict. Did you run sfc /scannow from run box in start menu? This should do the job for you.

Let me know.

Thanks
SystmProg
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chris_wrenAuthor Commented:
I've run this, the blue bar gets to the end and then the screen disapears and nothing has changed. What should happen?
Cheers for your help,
Chris.
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MrBillisMeCommented:
Re-check and re-install the printer drivers.
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chris_wrenAuthor Commented:
Big job ahead of me then! I'll give it a try.
Ta.
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chris_wrenAuthor Commented:
Cheers SystmProg - an out of hours reboot was needed as well to finish the job off.
Great work as usual!!!
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Nirmal SharmaSolution ArchitectCommented:
Thanks!
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