Windows 2000 freezing

Posted on 2005-03-30
Medium Priority
Last Modified: 2010-04-14
I have a machine running windows 2k pro.  I changed the hard disk in this machine to a 80gig seagate 7200 last december due to problems with my old 40 gig seagate one.  I added the disk and split in into partitions.  I have winnt on c: and the swapfile location on d:  e: has data etc etc.  It ran fine for a short while and then started to randomly freeze with the only solution being a power off and reboot.  It has got steadily worse over the past few months and now doesnt boot at all except in safe mode.  

I have tried a reinsatallation of win2k but nothings changed.  Whilst it was still booting and freezing intermittently I loaded a disk temp checker as I thought it was maybe overheating but it seems it was fine at 37-40 degrees.  

I have swapped my old 40gig disk (which was working ok by the time I changed to 80gig - just that I didnt trust it) into that pc and whereas it had worked before it does the same thing as the 80gig now, freezes on startup.  This firstly pointed to a hardware problem to me but then why does it let me boot to safe mode for both disks? I changed the ribbon cable just in case. Maybe I dont understand enough about it.  I also have taken everything out of the back of the machine and am running with just keyboard monitor and mouse.  It doesnt always stop at the same place on startup but generally it never gives me chance to do anything before freezing. Can anyone help with this please?

Question by:lisao_uk
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Expert Comment

ID: 13666063
Maybe you need a stronger power supply?  It's possible the larger hard drive is drawing more power.  Does it freeze or shut-down?


Expert Comment

ID: 13666647
Check to see if there is a bios setting for power saving control.

Make sure you disable and powers saving features like hard drives off when in active or something along that lines in your bios

Then in windows check to see the power save feature is also turned off.  In control panel.

Run it and see if the problem still exists.   It can also be heat if the drive is not getting air.  I have had issues with that before but it's rare.


Expert Comment

by:Leandro Iacono
ID: 13667148
This could be your processor over heating ...

As I stated in this post ... http://www.experts-exchange.com/Operating_Systems/Q_21321886.html - It could be your Processor Temp ...

Extracted from Intel Website Under the Title "Intel Pentium 4 Processor Thermal Specifications" ( http://support.intel.com/support/processors/pentium4/sb/CS-007999.htm ):

Systems based on Pentium 4 processors 2.80 GHz (and below) should have a maximum expected temperature of 40°C in the maximum expected external ambient (which is typically 35°C). Systems based on Pentium 4 processors 3 GHz (and above) should have a maximum expected temperature of 38°C in the maximum expected external ambient (which is typically 35°C).

You can also find specific instructions on how to remove the Heatsink and replace the thermal grease.... I believe from what I have read that you must call technical support for instructions.

Unless you have any other comments I believe this might be your problem ...

An AMD Processor Couild Support high Temp but I doubt it could be much more than 50ºC as a healthy Temp ...

You can check your Processor Temp through your BIOS (if it supports this option) in a section which is probably named "Hardware Monitoring" or something similar ...

You could also audit Temp through Windows with a program such as MotherBoard Monitor ... http://mbm.livewiredev.com/

However some motherboard might not have thermal sensors thus not allowing you to control Temp. In this case you would have to do it manually ... Touch the HeatSink and if you inmediatly must remove your finger from the heatsink becuase of the heat .. then its a heat problem ...
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Author Comment

ID: 13773102
I tried cleaning out the fans and took much time messing about with the heatsink essentially trying to get it off then back on.  This didnt change anything. In the end I decided to give up and take it to the place I bought it where they could do a proper hardware test.  Turned out it was a fault on the motherboard. I've now had that replaced and it is running fine so far, no freezing yet.

Thanks for all the responses to my query.

Expert Comment

by:Leandro Iacono
ID: 13776633
Glad you could sort it out mate.


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