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After running successful offline defrag cannot send receive mail

Posted on 2005-03-31
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Last Modified: 2006-11-18
Regarding this earlier thread of mine:
http://www.experts-exchange.com/Networking/Email_Groupware/Exchange_Server/Q_21370349.html

The offline defrag ran successfully but now the clients cannot send receive email and the mail & public store are up and running along with all the services.
I even rebooted the server . . .
They cannot even email locally.
Help!
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Question by:rickpary
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kristinaw earned 2000 total points
ID: 13671836
hopefully you made a backup before running eseutil, it's standard practice to make a backup (or two) before doing modifications like that.

can i ask why you were running the defrag? had you hit the 16gig limit or something?

kris.
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by:rickpary
ID: 13672517
Yea, lol I had hit the hard limit.
Yes I did have a back-up as well.
SO thats why I had to run an offline defrag.

Anyway, problem solved. When I looked in the services all appeared to be running but when I looked in the Exchange Management Console the SMTP was not running. So I started it and all is fine know. I had rebooted the server too so I expected that would have started it automatically?

Thanks for responding!
Rick
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by:kristinaw
ID: 13672615
yes, it should've started it automatically on the reboot, but glad you got it working anyways.

out of curiosity, what is your database size now that you've run the defrag?

kris.
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Author Comment

by:rickpary
ID: 13672648
it went from about 17 gig down to about 10.4 gig.
I had deleted some old users with large pst file sizes so thats what free'd it up, but would not reflect the change til after the online defrag & offline defrag.
Rick
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LVL 22

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by:kristinaw
ID: 13672763
very well, glad it's fixed.
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