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Hojoformo

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"Name Could Not Be Matched To A Name In The Address List"

I am trying to set up a couple of new users on our server but I am having problem with the Exchange Email.  I kepp getting the message "Name Could Not Be Matched To A Name In The Address List".  It sounds like the GLobal Address Book needs to be updated but I am not sure how to do this.  Can someone offer me some assitance?  
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rjRayes
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