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.pst file shows size, but has nothing....

I have a user who is running Outlook 2000 and has a .pst file that shows as being 650MB, yet when you open it up, there are only two small emails in there (there should be hundreds).  I bought the OnTrack EmailRecovery software and after running it, it still shows nothing......Any ideas?
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tenover
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tenover
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1 Solution
 
Christopher McKayMicrosoft Network AdministratorCommented:
You should create a backup of the pst file (create a copy of it somewhere else)

Then, run scanpst.exe on it.

do a search on your system for scanpst.exe

Hope this helps!

:o)

Bartender_1
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tenoverAuthor Commented:
I just ran it, and it says it repaired the file, but there is still only two small emails.....Does it matter if the .pst was created in Outlook 2000 and I'm tryig to view it in 2003?
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Dufo G. BelskiRetired bureaucrat/desktop supportCommented:
Does the user expect it to have more emails?  Because file size does not correlate to number of messages.  It just may need to be compacted.  Right-click on it in Outlook, then Properties, Advanced.
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Christopher McKayMicrosoft Network AdministratorCommented:
Can you create a new PST file, and then import everything from this one into the new one?
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davidis99Commented:
Are you simply trying to open this .pst file, or are have you tried importing it?
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tenoverAuthor Commented:
I'm simply trying to open it.  And yes, the user is expecting hundreds of messages in approximately 20 sub-folders under Inbox, which do appear.
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davidis99Commented:
Can you try creating a fresh .pst file for the user, then importing the old one into the new one?
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tenoverAuthor Commented:
Nope, it didn't work.  Not sure what happened, but I restored the file from a 3 day old backup (with 500MB more data?!?) and it was fine.
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tenoverAuthor Commented:
Corrupted file.  No points awarded, please close.
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