I have a customer who down loaded a firewall app from http://www.alertwall.com/
he then decided he did want this software and un-installed it via- add/remove programs.
The pc is using Windows xp home service pack one.
Tthe alertwall icon is still in the add/remove page but with no file size.
If you click on the AlertWall icon the complete repair/uninstall page comes up on screen and indeed says it has removed the program.
However every time office Word or Xel is started a install app starts for Alertwall then fails due a internal error.
I have twice emailed the help section of AlertWall web site and get no reply.
I have tried to reinstall their demo version to see if there is a clue there but with the same results. I have also tried to find any sighn of Alert wall in the registry but with no luck
Has any one got any idea how to remove the remains of this program?