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Outlook Express--error prompt says can't send email, but it gets sent

Posted on 2005-04-03
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Last Modified: 2010-04-08
Every time I sned an email, I get an error prompt with no actual error message listed. Email are actually being sent, but not leaving the Outbox. I must manually delete every email I send from the outbox. Need help now!

I have asked this question before and Traval suggested creating a new identity, which solved the problem in short tern--now it has come back.
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Question by:wjife
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14 Comments
 
LVL 7

Expert Comment

by:AZ-Administrator
ID: 13694631
Hi wjife,
the fact that it has returned after being fixed indicates that it might be due to something unrelated to outlook express, like virus or spyware/malware, that has been building up to this. do you regularly scan for viruses and spyware?

AZ-Administrator
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Author Comment

by:wjife
ID: 13696373
Yes--regularly.  But it worked for a while, so I am at a loss.  Any ideas?
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LVL 6

Expert Comment

by:usankar
ID: 13696512
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Author Comment

by:wjife
ID: 13696714
Tried it all--no success.  Any other ideas?  Also, do I need to restore the process I terminated:
WinNT/2K/XP: Terminate the process MCVSESCN.exe
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LVL 49

Expert Comment

by:sunray_2003
ID: 13703622
info about that process is here
http://www.neuber.com/taskmanager/process/mcvsescn.exe.html

Can you confirm if the emails are getting stuck in the outbox only when the email virus module is turned ON ?

Does it happen even if you send email from any account in your outlook express or only specific accounts ( assuming you have many email accounts setup in your OE )

SR
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Author Comment

by:wjife
ID: 13703763
Happens with and without virus software on, and happens in all accounts.
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LVL 49

Expert Comment

by:sunray_2003
ID: 13705585
Are you using the option "outgoing server requires authentication" for all these accounts to send email. If you are not , try using it to see if you still get the error message in your send and receive dialog box ?
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Author Comment

by:wjife
ID: 13707210
Was not using it, but checked it and still same problem.
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LVL 49

Expert Comment

by:sunray_2003
ID: 13707270
I see you have created a new identity suggested by Traval.. Can you now delete the email account you have , create it again and see what happens..

By any chance if u have Microsoft outlook installed on your machine , can you setup your email account in that and see what happens..
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Author Comment

by:wjife
ID: 14836970
Problem still exists after all the comments and suggestions. Will re-installing Outlook Express work?  Must I also reinstall Internet Explorer?  If so, do I have to uninstall the existing versions first, or will the reinstallation override the current versions running? Thanks.

Ife
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Accepted Solution

by:
modulo earned 0 total points
ID: 14858398
PAQed with no points refunded (of 500)

modulo
Community Support Moderator
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Author Comment

by:wjife
ID: 14865173
No idea what Modulo's comment means. Does this mean that I should not expect any further assistance?
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