Outlook Express--error prompt says can't send email, but it gets sent

Every time I sned an email, I get an error prompt with no actual error message listed. Email are actually being sent, but not leaving the Outbox. I must manually delete every email I send from the outbox. Need help now!

I have asked this question before and Traval suggested creating a new identity, which solved the problem in short tern--now it has come back.
wjifeAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

AZ-AdministratorCommented:
Hi wjife,
the fact that it has returned after being fixed indicates that it might be due to something unrelated to outlook express, like virus or spyware/malware, that has been building up to this. do you regularly scan for viruses and spyware?

AZ-Administrator
0
wjifeAuthor Commented:
Yes--regularly.  But it worked for a while, so I am at a loss.  Any ideas?
0
usankarCommented:
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

wjifeAuthor Commented:
Tried it all--no success.  Any other ideas?  Also, do I need to restore the process I terminated:
WinNT/2K/XP: Terminate the process MCVSESCN.exe
0
sunray_2003Commented:
info about that process is here
http://www.neuber.com/taskmanager/process/mcvsescn.exe.html

Can you confirm if the emails are getting stuck in the outbox only when the email virus module is turned ON ?

Does it happen even if you send email from any account in your outlook express or only specific accounts ( assuming you have many email accounts setup in your OE )

SR
0
wjifeAuthor Commented:
Happens with and without virus software on, and happens in all accounts.
0
sunray_2003Commented:
Are you using the option "outgoing server requires authentication" for all these accounts to send email. If you are not , try using it to see if you still get the error message in your send and receive dialog box ?
0
wjifeAuthor Commented:
Was not using it, but checked it and still same problem.
0
sunray_2003Commented:
I see you have created a new identity suggested by Traval.. Can you now delete the email account you have , create it again and see what happens..

By any chance if u have Microsoft outlook installed on your machine , can you setup your email account in that and see what happens..
0
wjifeAuthor Commented:
Problem still exists after all the comments and suggestions. Will re-installing Outlook Express work?  Must I also reinstall Internet Explorer?  If so, do I have to uninstall the existing versions first, or will the reinstallation override the current versions running? Thanks.

Ife
0
moduloCommented:
PAQed with no points refunded (of 500)

modulo
Community Support Moderator
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
wjifeAuthor Commented:
No idea what Modulo's comment means. Does this mean that I should not expect any further assistance?
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.