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PowerEdge 2300 will not boot with SCSI backup drive

Sorry to be so whiny, but this is a critical question.  We have a Dell PowerEdge 2300 running windows server 2003.  I am adding a new PowerVault 122T tape backup device to this server via a SCSI card.  Whenever I connect the PowerVault drive, the system will not boot and I get NTLDR is missing press ctrl alt del to restart.  It seems to me that the server is looking to boot to the tape drive instead of the hard drives.  I have upgraded the system bios and checked everything in there but to no avail.  One thing that I noticed was that when the system is booting, and the PERC configuration utility part comes up, (the ctrl + m part)  the system will count up to SCSI ID 6 (the same ID the tape drive is on) and sit there for about 3 minutes.  (I assume that it is looking to boot here.)  Does anyone know exactly where I would go to change the server's boot order for SCSI devices?  Believe me, I have tried everything in the system BIOS. (ctrl + alt + enter)  Thank you very much for ANY assistance here.
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pitbullhead
Asked:
pitbullhead
1 Solution
 
Steve McCarthy, MCSE, MCSA, MCP x8, Network+, i-Net+, A+, CIWA, CCNA, FDLE FCIC, HIPAA Security OfficerIT Consultant, Network Engineer, Windows Network Administrator, VMware AdministratorCommented:
How about going on the drive and assigning a higher numbered ID to the tape drive.  

To specifiy a different boot device, go into the SCSI Adapter controller.  Usually SCSI starts at device 0 to try to boot.
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CallandorCommented:
Is the tape drive properly terminated?  It sounds like adding the drive caused a detection problem.
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pitbullheadAuthor Commented:
Sam,

I have also tried assigning a higher scsi id number but the same thing happens.

Callandor,

Yes, the drive is properly terminated.  I made sure to put a terminator on and it is lit up.
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isitcomputersCommented:
Callandor's comment sounds good, but if not...
What does your boot.ini look like?
you can boot to any of the first 7 SCSI ID numbers: 0, 1, 2, 3, 4, 5 and 6.
Make sure the drive you want to boot to is listed correctly in the boot.ini
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presseventCommented:
lit terminator doesn't mean it's right ... is it the right kind of terminator, or something you just grabbed off the shelf?  active/passive/etc.

is it on a separate scsi card or the same one?  do you have the tape plugged into the PERC?  cuz that won't work too well, but i don't think you did that.

i've found that sometimes it has to do with the way dell loads the scsi cards, and PCI slot order, so try moving the tape's scsi to the other side of the PERC ... basically get them flip-flopped and try again.

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tmj883Commented:
This is a problem with the perc controller, I believe that a separate SCSI controller is necessary for the tape drive...in any event, our PowerEdge1800 with DLT backup has separate controllers, PERC for the RAID array and an Adaptec SCSI for the tape backup. This appears to be the common way Dell Servers are configured. If no luck with changing the SCSI ID#, use a separate controller.
T
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sciwriterCommented:
On first boot, black screen, just after BIOS detect (hidden by DEll BIOS screen) keep tapping control-A to get you into the SCSI setup utility of the card.  It is probably set to the boot device, and you don't want this, right?  You might also be able to set this in the system BIOS, depending on the hardware you have.  Set the SCSI controller to not be the default boot device, and of course, jumper the CD to the lowest #1.
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Steve McCarthy, MCSE, MCSA, MCP x8, Network+, i-Net+, A+, CIWA, CCNA, FDLE FCIC, HIPAA Security OfficerIT Consultant, Network Engineer, Windows Network Administrator, VMware AdministratorCommented:
Have you gone into the SCSI controller bois as I suggested above.  On Adaptec controllers, that is where you can specify the LUN and ID to boot from.
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pitbullheadAuthor Commented:
Thanks for all of the tips guys.  I'm going out to that site this morning and I'll let you know.
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pitbullheadAuthor Commented:
Man I'm such a moron!  Turns out that I plugged the backup device into the PERC card on the back of the server and it didn't have a SCSI card.  Anyway, I moved the SCSI card from another server to this one and surprise surprise it works now.  I just thought that if it fit then it went there. Ok that was my one goof for the year.
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