ACDSEE 7  InTouch online

Posted on 2005-04-05
Last Modified: 2008-03-17
I recently upgraded from ACDSee 6 Power Pack to version 7.Previously I had no difficulty in contacting InTouch for Registration,and updates.On installing Version 7 I have been unable to contact InTouch to activate and to register the programme.ACDSee advisors have been trying for 2 months to solve this problem without success.
Any ideas?

I have tried to contact InTouch with/without firewall (McAfee) to no avail,and have downloaded the programme from more than one source in case the original was corrupted but no success

OS is Windows XP (home) SP2
Question by:fobeid
    LVL 22

    Expert Comment

    Maybe windows firewall is blocking the updates.
    LVL 22

    Expert Comment

    Go to Control panel/Windows Firewall and turn it off.Since windows firewall is a little stupid try and add
    your programme in the windows firewall exception list.

    Author Comment

    Not using Windows firewall, McAfee firewall is on.No problems with ACDSee 6,but
    7 will not connect to ACDSee InTouch.Cant think of any reason,but ACDSee experts cannot advise a fix either
    LVL 22

    Accepted Solution


    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Do You Know the 4 Main Threat Actor Types?

    Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

    Are you unable to synchronize your OST (Offline Storage Table) file with Microsoft Exchange Server? Is your OST file exceeding 2 GB size limit? In Microsoft Outlook 2002 and earlier versions, there is a 2 GB size limit for the OST file. If the file …
    Sometimes people don't understand why download speed shows differently for Windows than Linux.Specially, this article covers and shows the solution for throughput difference for Windows than a Linux machine. For this, I arranged a test scenario.I…
    Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…
    Illustrator's Shape Builder tool will let you combine shapes visually and interactively. This video shows the Mac version, but the tool works the same way in Windows. To follow along with this video, you can draw your own shapes or download the file…

    779 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    12 Experts available now in Live!

    Get 1:1 Help Now