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Control Panel's Networking icon disappeared

I'm stumped. It's my uncle's computer, and he's about 400 miles away, so I'm doing this remotely.

He said he has win95 upgraded to win98 rev 2, which I assume means Win98SE, but I'm not going to swear to it. The problem I first heard about was that he couldn't connect to Juno, so I sent him instructions on how to make a new dialup connection. Since Juno also told him that in addition to doing the new dialup, he had to set his networking to TCP/IP, I told him how to do that.

He clicked on his Network icon, which caused his C: drive to spin, but nothing else happened. He used a Win98SE CD to reinstall the Dialup Networking, and that's where the fun starts. To quote his email:

"Since it still didn't work after "installing" the "Dial Up Networking" option, I tried some of the other options listed under the Communication section on the disc. (No obvious option for "TCP/IP".) Somewhere I got the a response that I hadn't finished doing something. Somewhere else I got a message stating that I was missing a "netdri.dll" file."

Turns out he means the netdi.dll file, so I sent him that, and told him to put it in his Windows\System folder. He did, but then we came to setting up his TCP/IP. He started to follow Juno's steps, but "crashed" when he got to the part that says "In the Control Panel window, double-click Network." I have no details as to what "crash" means (no error messages, etc), but he now has no Network icon in his control panel.

Short of reinstalling Windows98SE (it's not an upgrade CD, it's a full install version), does anyone have a suggestion or two?

ep
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Eric AKA Netminder
Asked:
Eric AKA Netminder
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2 Solutions
 
_Commented:
You can try these:

Description of the System File Checker Tool (Sfc.exe)
http://support.microsoft.com/default.aspx?scid=kb;en-us;185836

Start > Run sfc
Choose the Option to scan for missing/deleted files.

Start > Run and type scanreg /restore
 Boot to Safe Mode and restore the registry to where you had before you made the edit. While in Safe Mode, go to Start > Run and type "scanreg /restore" without the quotes. Select a date before the problem occur.

from DOS:
go to C:\WINDOWS\COMMAND to run it.

BTW, the number of registry backups can be increased to up to 14 by modifying the line MaxBackupCopies=  in SCANREG.INI.
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BillDLCommented:
Open C:\Windows\Control.ini in Notepad  If there is a section header named [don't load], look at any named .CPL files.  If a named .cpl file is followed by an =no, then that control panel applet will be hidden, eg:

[don't load]
netcpl.cpl=no

A hidden control panel applet can be opened using the following command issued from the Start menu > Run option, or from a DOS Window

rundll32.exe   shell32.dll,Control_RunDLL    filename.cpl,,0

The  ,,0  can be used to open a specific tab of that .cpl file, eg the screensaver tab of display properties:

rundll32.exe shell32.dll,Control_RunDLL desk.cpl,,1

It sounds like your father will have to reinstall the TCP/IP protocol and also Client for Microsoft Networks, and Microsoft Family Logon.

Open the "netcpl.cpl" and, under the configuration tab, clck "Add".
Choose "Client" to add the above two, and protocol to add TCP/IP.

Also install the updated Dial-Up networking version 1.4 (Windows 9898se installs version 1.3):

http://www.microsoft.com/windows98/downloads/contents/wurecommended/s_wunetworking/dun14/default.asp

Different downloads for Windows 98 First Edition and SE.


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Eric AKA NetminderAuthor Commented:
coral47,

Safe Mode is F8, as I recall, correct?

BillDL,

Thanks. I believe the dialup has been installed; that's when he ran into the problem with the Network icon.

Oh... and it's my uncle (my mother's brother). He could barely stand us when we were kids, so now I'm getting a measure of revenge... *laughing*

I'm going to be traveling today, but I may just call him tonight.

ep
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BillDLCommented:
Sorry, was thinking about my own father when I typed that ;-)

If you want a bit of funny revenge, have a look here:
http://www.lizardworks.com/pranks.html
I like the CD Tray that opens and closes at random and farts at the user, but the Button Shy Mouse is also really aggravating.

F8 shows the Boot Menu from which you can choose Safe Mode.
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gonzal13RetiredCommented:
coral 47:

Thanks for the information on increasing the number of backups.

Joe
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_Commented:
>> Safe Mode <<  You can also use the Control key (usually)

gonzal13:  No problem. I just wish I could remember who I 'stoled' it from, so I could give them credit.
: /
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BillDLCommented:
Don't worry about giving me credit, coral47 ;-)

http://www.experts-exchange.com/Operating_Systems/Win98/Q_21311143.html
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_Commented:
LOL!  You were 1 of 3 of my top choices. Thanks for saving me a search.   : )

How's this?
BTW, the number of registry backups can be increased to up to 14 by modifying the line MaxBackupCopies=  in SCANREG.INI.
<stolen from BillDL.  Thanks>
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BillDLCommented:
Thank you, coral47.  That will save a legal wrangle over plagiarism of intellectual rights ;-)
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gonzal13RetiredCommented:
Since it seems the problem to be with the basic Windows program I woud reinstll on top of windows win98

Open windows
Insert win98 disk
When the template appears click on the X
Open Windows Explorer
Go to the location where the cd rom is located.
Go to win98. Make sure that you reinstall windows in the 'Windows folder' Sometime it offers to install it in 'Windows000"
Click on setup

The reinstallation will not change the settings and only add missing items.

gonzal13(joe)
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Eric AKA NetminderAuthor Commented:
gonzal13,

Thanks for making an absolute mess of this question. I'm going to as CS to remove your post as irrelevant, off-topic, and spam.

ep
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Eric AKA NetminderAuthor Commented:
coral47 / BillDL,

Thanks for your assistance. We finally wound up biting the bullet and reinstalling Win98, in part because I can't get to his computer (and I don't really trust him to do it himself... *laughing*), and in part because he was just plain frustrated, so it was the quickest solution.

I still don't know how he managed to get rid of this Networking icon from the Control Panel, but I'm going to assume it's one of those mysteries we're not meant to know about.

ep
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_Commented:
Thank you much.    : )

>> wound up biting the bullet <<   Sorry to hear that, but it was your call. And under the circumstances, sounds like the correct one.   : )
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_Commented:
Forgot: It is not unusual for Networking to complain about "not finished setting up network" when just doing a dialup adaptor (modem). Just OK/APPLY out of it.
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BillDLCommented:
Thank you, Eric.
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gonzal13RetiredCommented:
Hi:
The 'spam' text was posted so that Bill Dll could see what I have in my data base. I did not know how to get a hold of Bill, since I did not have his e-mail. I am sorry about the whole situation.

Sincerely

Joe
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BillDLCommented:
Joe, grab a note of my email address from my profile before I remove it.  It's at the end of the profile field.
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gonzal13RetiredCommented:
Bill:

I kind of guessed your e-mail address. You can find mine in my profile.

Joe
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BillDLCommented:
I'm way ahead of you there Joe ;-)
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_Commented:
HA! Got it. You're to slow, HappyFingers.     : D
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BillDLCommented:
:-)
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