User cannot print to network printers

Posted on 2005-04-05
Last Modified: 2010-04-14
We have 5 network printers and 2 plotters. This is the first for me. One of my users running Windows 2000 cannot print from his computer. I tried other logins/profiles on this machine and we cannot print. The user can print from other computers. I deleted all of his printers and added back. Still cannot print. He does not have a PC firewall, we are on a A.D. domain. No one has this problem. He used to print with no problems. Any suggestions?
Question by:jsarinana

    Assisted Solution

    Can you ping any of the printers from the affected computer?
    LVL 11

    Accepted Solution

    After checking Warkem suggestion, if you can ping the printer, you might try restarting the print spooler service on your print server and see if this resolves your problem.
    LVL 1

    Author Comment

    I have already tried pinging and stop and start the print serve services already. Thanks
    LVL 1

    Author Comment

    Thanks Warkem and elbereth21. The prolem was our new version of McAfee Managed Virusscan blocking a file call pkill.exe that would stop our print mng. s.w. anf printers at the users desktop.

    Featured Post

    Looking for New Ways to Advertise?

    Engage with tech pros in our community with native advertising, as a Vendor Expert, and more.

    Join & Write a Comment

    NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
    It Is not possible to enable LLDP in vSwitch(at least is not supported by VMware), so in this article we will enable this, and also go trough how to enabled CDP and how to get this information in vSwitches and also in vDS.
    Hi everyone! This is Experts Exchange customer support.  This quick video will show you how to change your primary email address.  If you have any questions, then please Write a Comment below!
    This video is in connection to the article "The case of a missing mobile phone (". It will help one to understand clearly the steps to track a lost android phone.

    745 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    16 Experts available now in Live!

    Get 1:1 Help Now