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Can't ping Windows XP machine

Posted on 2005-04-06
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Last Modified: 2013-11-16
Hello,

I have 2 Windows XP machine. They both running service pack 1. One of the machines only can ping out and from other machine I can't ping that machine. I did winsock repair,  repair the connection itselft and nothing helps. Everything on that machine works fine. I can see Internet, I can connect to any other machines.

Any ideas?
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Question by:jem1662
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Expert Comment

by:rindi
ID: 13716377
Check windows firewall on the machine that doesn't reply to pings. Either turn the firewall off, or better, open the control panel, click on Windows Firewall, select advanced, then under the ICMP select the Settings button. Make sure "Allow incoming echo request" is checked.
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Author Comment

by:jem1662
ID: 13716452
The firewall is not enabled. Should I enable it and set this settings?
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Expert Comment

by:loeksanders
ID: 13716470
Not very specific description of your problem, so only obvious verifications:
1) Are you pingeng the right PC i.e. is the IP address you are using correct?
2) Does the PC that doesn't respond have a filter installed e.g. firewall that is set o drop ping requests. Shutdown all firewalling products installed and don't forget to turn off Windows Firewall that is also on a SP1.

Use ipconfig.exe from a DOS box to determine the local ip addresses
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Accepted Solution

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rindi earned 500 total points
ID: 13716486
If it isn't enabled check the system for another, 3rd party firewall. somteimes Antivirus software can act similarly, maybe mcafee or norton internet security.
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Author Comment

by:jem1662
ID: 13716713
There is no filter or firewall instelled on that machine. I can't NET USE to this machine either.  There is no firewall installed, they're on the local lan.
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Expert Comment

by:rindi
ID: 13716872
Run msconfig on that machine post the services and startup sections here.
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Author Comment

by:jem1662
ID: 13717295
Do you want screen shot from msconfig or there is a way to export config?
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Expert Comment

by:rindi
ID: 13717493
I don't think there is a way to do an export, and a screenshot wouldn't work here. I guess you'll have to write it down or if you have webspace, then you could use a screenshot and paste the link here.
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Author Comment

by:jem1662
ID: 13717845
I uninstall Norton Systemworks 2005 and it started to work fine.
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Author Comment

by:jem1662
ID: 13718113
The Norton Systemworks 2005 seemed to be the problem.
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Expert Comment

by:rindi
ID: 13718156
Thanks.
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