How to varify calender entries using backup files

Posted on 2005-04-06
Last Modified: 2012-05-05
Have a user that is complaining that many (random) appointments are an hour off.  These appointments have been put into a group calender weeks ago.  She has just noticed that several appointments (not all) are off by an hour.  She claims no one has moved them. ???

She is requesting that I print out a back up copy of the calender to be able to varify this.

My plan is to print out a copy of the calender for the past week through next week (2 weeks total), then make a back up copy of the current calender file.
Since we back up the whole server nightly, I will then go back a few days and restore the calender file from the backup, print out the same weeks as above and then restore the original calender file back.

First is this the best way to varify the calender entries are correct or is there a better way?  Second, what file name does the Exchange 2003 use to store calender info (is it still the OST file)?  Am I taking too much of a chance in corrupting the calender by doing this?
Question by:tjmichael
    LVL 21

    Expert Comment

    1.  Exchange doesn't store individual mailboxes or mailb folders as files, all of the mailboxes are part of the information store file itself, the actual file name is PRIV.EDB (your private info store).

    2.  The exchange server data doesn't determine what time is dispalyed on the appointment, it stores the meetings as offsets of GMT

    3.  Normally this is caused by the user misconfiguring their computer, there are 4 things to check:
      *  outlook time zone setting (tools->options->calendar options)
      *  outlook daylight saving time setting
      *  system time zone setting (right click clock, choose adjust date/time)
      *  system daylight saving time setting

    All of these settings must agree or you can get wacky results.

    Author Comment

    Just to varify-- I should check the time and date settings on the users PC not the server?
    LVL 21

    Accepted Solution

    Yes, correct, the settings on the client are the only ones that matter, often times the user is in a different time zone than the server so the server's settings don't come into play at all.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Free Trending Threat Insights Every Day

    Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

    Email signatures have numerous marketing benefits. Here are 8 top reasons to turn your email signature into a marketing channel.
    Get an idea of what you should include in an email disclaimer with these Top 5 email disclaimer tips.
    Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

    759 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    11 Experts available now in Live!

    Get 1:1 Help Now