This is bizarre, Client Access 5.7 on a Citrix metaframe server running Windows 2003 Server. When a user does a screen shot in Client Access it prints just fine to their default printer. If they print several screen shots in quick succession it makes all the screen shots 1 document. I can't duplicate this from any other windows application. the windows printing goes through a Windows Server 2003 print server and then back over LPR to the thin client they are using and then to the printer over parallel cables.
for example on the page it prints screenshot1, then a couple of blank lines, then screenshot2, and etc.
Any ideas why this might be happening and how to stop it? I'm the Windows guy, the AS400 guy says it is not his issue.
Side question, to HP 1100 and HP 1300 printers sometimes the print is garbled from client access. Never from windows, test pages and other docs are always clear as can be. If we go into the print properties and specify the printer as an HP5 it works great, but we never have to do this on the PCs, even the PCs printing to the same printer in the same way. See above.