Files replaced by unrecognized versions...

Posted on 2005-04-06
Last Modified: 2008-02-01
Here's the error msg that pops up on my W2000 server every day:

Windows File Protection
Files that are required for Windows to run properly have been
replaced by unrecognized versions.  To maintain system stability,
Windows must restore the original versions of these files.

Insert your Windows 2000 Server CD now.

Retry -      More Information -  Cancel

more information yields ->
Possible reasons for this problem:
      You have inserted the wrong CD.  (i.e., a different Windows 2000 product CD
than the version installed)
      The CD-ROM drive in your system is not functioning.

setup.exe - Entry point not found
The procedure entry point eapCreate could not be located in the dynamic link
library KERNEL32.dll.

Does this look like a problem with the CD (which seems to work fine in other machines), the drive, or KERNEL32.dll?
My W2000 Server CD is SP3, is it a bad idea to use recovery console to restore this file if system is SP4?
Question by:adminsb
    LVL 4

    Accepted Solution

    Try to reaply SP4.  Also run a complete Virus and spyware/adware check.  Sounds like you may have gotten one.
    LVL 1

    Author Comment

    Will reapplying SP4 replace kernel32.dll?  No spyware or viruses detected, just a couple cookies.
    LVL 1

    Author Comment

    OK rebooted and ran chkdsk.  Found a few unreadable sectors.  Reinstalled sp4.  Now when I get the error message...what appears to be sfc (even though I haven't run sfc) asks for the W2000 server cd.  It can now read it apparently when I hit "retry" but then asks for the SP4 cd.  I don't have an SP4 cd.  Can I make one from the administrative SP4 share?
    Also noticed that program names don't appear in add/remove programs after sp4 reinstallation.  Tried to repair IE5 installation, the repair utility said it couldn't complete and I needed to run setup again to reinstall all components.  Which setup is it talking about? windows? ie5?
    LVL 4

    Assisted Solution

    When it prompts you for the sp4 cd can you browse to the location for the sp4 files?  If so just download the admin install and use that.  The IE install...just download the latestest and greatest and use that or start using FIREFOX.
    LVL 1

    Author Comment

    Can't browse for location using SFC.  It insists on a CD.  I use firefox for almost everything, but corrupted IE will cause add/remove programs not to display correctly (among other things apparently)  I'll try installing IE6 I guess.
    LVL 1

    Author Comment

    Reinstall of IE fixed the add/remove display issue.  Still have same original problem with SFC error.
    LVL 1

    Author Comment

    Update:  Hard drive kicked the bucket last weekend.  Imaged to new disk.  Haven't seen problem since.
    LVL 1

    Author Comment

    Original problem is back even though disk is new.  Will retry all previous steps, and see if it resolves the issue now.
    LVL 1

    Author Comment


    Problem MAY have been originally related to any of the following:

    -Bad Hard Disk
    -Corrupt Security Hive in Reg
    -Bad / Dirty CD-Rom drive (or CD)

    How I fixed it.
    Preliminary steps:
    -Cloned hard drived to new disk and replaced.
    -reinstalled latest ver. of IE6 to fix add/remove programs problem.
    -replaced cd-rom drive w/ new one.

    What actually fixed the problem:
    -Copied i386 dir from W2000 Server CD to C:
    -Changed HKLM\software\microsoft\windows\currentversion\setup\sourcepath from D: to C: (to indicate that the original install files are located on the hard drive, not the CD)
    -ran chkdsk c: /f
    -ran sfc /scannow and received no errors, and no requests for any CD's.  (note: SP4 files are cached on disk automatically, changing the sourcepath also prevented SFC from requesting the W2000S CD and the SP4 CD)

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