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Using a file server and the recycle bin

All of our user's files are on a Windows 2003 server. If they delete a file accidentally it used to go to their recycle bin, when the file was on their pc.  Now it doesn't, which makes sense since the file wasn't on their computer to begin with.  What I'm wondering if there's a way to retrieve the file other than using backup tapes?  I've looked on the server's recylcle bin and the file doesn't go there either.  Where does it go?  Is there a setting I can turn on that forces it to go to either the user's or the server's recycle bin?  

I'm just a little surprised that Microsoft doesn't make it as easy as it used to be to retrieve a file you didn't mean to delete.

Thanks for the help.

Hilary
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agt-it
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agt-it
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agt-itAuthor Commented:
Forgot to mention that all our workstations are Windows XP...in case it matters.
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Chris DentPowerShell DeveloperCommented:
Hi Hilary,

They did add some features to make file recovery easy. The Volume Shadow Copy Service will allow recovery of older files on Windows 2003 via a Previous Versions tab.

Give me a moment for my server to reboot and I'll post some setup instructions.

Chris
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Chris DentPowerShell DeveloperCommented:

That's better.

Okay the service itself should be set to Manual Start.

Select the properties for a Drive under "My Computer", I believe it can only be set on a per-drive basis. Select the Shadow Copies tab and you'll see a number of options, pick the drive containing your data, and Enable the service. This should immediately create a Shadow Copy of the selected drive.

If you look under Scheduled Tasks now you'll see it's created a task to create two new copies every day.

Next bit is the Previous Versions client. This is installed by default in Windows XP and 2003 Server, so you shouldn't have to install anything. It appears as a Tab under  the properties for a File or Folder. But... It only appears when you access that file or folder through a Share.

To Restore a single deleted file at this point you would need to open the Previous Versions for the Folder, and then the View button. Then files can simply be copied out of the Shadow Copy and it's all done...

If the operating system you're using doesn't have the tab available then head over to "%systemroot%\system32\clients\twclient", the MSI in there adds it.

Hope that lot helps.

Chris
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agt-itAuthor Commented:
That works great!  I have two last quick questions. We do have Windows XP but the client wasn't installed, any ideas why?  We just did a basic install, we didn't choose to not install anything.  Also, it looked like the service was started on the server, the drive was enabled for shadow copying and there was a schedule for it to run at 7am and 12pm Mon to Fri.  However, a shadow copy hadn't been created.  I had to click on 'Create Now'.  Do you know why it hadn't created yet?

Again...really appreciate your help.  Our users will really like this.

Cheers.

Hilary
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Chris DentPowerShell DeveloperCommented:

Check there is a Scheduled Task for the Backup, and check that it's been running successfully and not disabled.

Now sure about the TWClient not being installed, it may have just been luck that it was already installed on the XP systems I have.
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Chris DentPowerShell DeveloperCommented:

Oops..

Now sure = Not sure
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agt-itAuthor Commented:
Cool.  Thanks again.  You're a star!
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Chris DentPowerShell DeveloperCommented:

No problem. Glad it helped out :)
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