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Clicking My Recent Documents Causes Memory Error

I am adding an attachment to an email. Whe I click "My Recent Documents" an error message appears repeatedly stating "An unexpected error occured: Not enough memory avaliable to complete the operation. Close other programs to make more memory avaliable, and then try again."

There are no other applications open and the machine has not had any problems with memory before.
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wilg0005
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wilg0005
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1 Solution
 
sunray_2003Commented:
Not sure if this problem is related to Outlook in anyway.. May be you never know.

Are you saying , you are getting error the moment you click "my recent documents" or trying to click a file that is in "my recent documents".

Try closing all applications in the machine , and try clicking it now to see what happens.
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wilg0005Author Commented:
It happens when "my recent documents" is clicked and when clicking on any files in "my recent documents".

There are no other applications open.
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sunray_2003Commented:
Any idea when this started ?

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wilg0005Author Commented:
This is the first time the user has tried clicking "my recent documents".
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sunray_2003Commented:
Ask the user to clear the contents of "My recent documents" first to see if that would help.

If not , ask him or her to disable my recent documents from the start menu , enable it again to see if that would help

http://support.microsoft.com/default.aspx?scid=kb;en-us;307875&sd=tech

SR
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wilg0005Author Commented:
I had to clear the 'c:\Docunets and Settings\"username"\Application Data\Microsift\Office\Recent' folder.

For the future: The user did not want to lose those shortcuts, so I saved them in a file  he could reference.

Thank you!!!
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