Exchange 2003 User Name Resolution Appearance in OUTLOOK 2003
Posted on 2005-04-07
Hello --- I have noticed a wierd behavior in OUTLOOK 2003 with regards to name resolution of Exchange users in my organization and am wondering if anyone could tell me why this occurs.
I have an Exchange 2003 server (sp1) that runs on a W2k3 server to which I recently migrated my exchange environment from Exchange 5.5 on Win NT 4.0 (which has been taken out of the Exchange site). My users are all using OFFICE 2k3 which means they now use OUTLOOK 2003 for email.
When a user types in the name of an individual from the Global Address List who is a member of the organization, their Display Name appears along with a bracketed alphanumeric code, i.e., <B758237B> , while others show their display name along with their alias, i.e., John Doe <jdoe> .
I know that OUTLOOK caches names of correspondents used repeatedly in a hidden local file (whose name escapes me). Does anyone recognize what it's doing in this instance? Is it OUTLOOK, or is EXCHANGE doing this? Please advise; thanks.