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word perfect and Amicus Attorney

I had  word perfect installed in the same machine as Amicus attorney, WP had some amicus Icons on the tool bar.
For some reason I had to reinstall WP , and now I don't have the Amicus icons there, I restarted both Amicus and WP and still couldn't get them(Amicus icons) back to WP tool bar.

any idea
thanks
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Chuckbuchan
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Chuckbuchan
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2 Solutions
 
Serena HsiMarketing ConsultantCommented:
Was Amicus Attorney installed after WP?
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ChuckbuchanAuthor Commented:
Initially Amicus attorney was installed after WP, but when I uninstalled/reinstalled WP, I did not unistall/reinstall Amicus.
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adkasCommented:
Hi maybe a repair of Amicus, or a customized reinstall of the app might solve the problem.
You could reinstall the icons and re-establish the links with WP through a customized reinstall.
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ChuckbuchanAuthor Commented:
to adkas : could you be more specific in your comment , more details please.

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Serena HsiMarketing ConsultantCommented:
I'd launch Amicus and see where the settings are for WordPerfect toolbars. Sorry, I couldn't find anything related on tech support sites for either application on your lost toolbars.
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moorhouselondonCommented:
Yes adkas idea sounds as if it will work.  Reason is this:

Amicus looked at what wp was installed when it was being installed.  The initialisation of Amicus therefore went through the procedure of adding the buttons to the WordPerfect toolbar.  When WordPerfect was reinstalled: WordPerfect has no knowledge of Amicus, therefore it was not aware of the Amicus buttons.  

Reinstall Amicus.  WARNING take a backup of Amicus data first, and make sure that Serial No./Activation of Amicus will run smoothly by scheduling this in with Amicus support staff.

You can probably reinstate the Amicus buttons yourself onto the toolbar by looking for Macros which Amicus has installed - either in the WordPerfect Macro directory, or in one of the Amicus folders.  These files will have a WCM extension on them.
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adkasCommented:
Thank you moorhouselondon,
I couldnt have said it better myself.
It seems that amicus installation procedure searches for preinstalled office suites like MS Word or Wordperfect and customizes them. The office suites never do that.
If there is no problem in reinstalling Amicus I d suggest you did that cause its the easiest and more clean for your system way.
However if you re afraid sth might get wrong, create a restore point and then see through your control panel, or the software itself if there is a repair installation option.
In control panel if you try to uninstall the software it should ask you wether you want to uninstall it completely or repair it. If such an option exists you can try that.
DONT forget to save your Amicus data before doing anything.

AdKas:)
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ChuckbuchanAuthor Commented:
<<DONT forget to save your Amicus data before doing anything.>>

did you mean run backup on the Amicus Administrator?
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adkasCommented:
Yes, do whatever useful so that in case sth goes wrong and you have to completely uninstall and reinstall the application all your client files etc wont be erased.
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moorhouselondonCommented:
Play safe, do both types of backup.  You can never have too many backups.  I don't believe in relying on an application that has a backup facility built into it backing up all needed files correctly.  With Amicus I believe all data sits in one data directory, so it is an easy matter to transfer that directory to be burnt onto a cd.  Make sure all users of the system are out of the system too.
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adkasCommented:
Thanks!!!
Hope it worked, good job moorhouselondon
AdKas:)
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