Link to home
Start Free TrialLog in
Avatar of carrilloeo
carrilloeoFlag for United States of America

asked on

Unable to add a computer to the domain

We are currently adding multiple computers to a domain and I have a couple of computers that I am unable to add to the domain
I can't even change the computer name
I am logging in as administrator and there are no group policies or local security settings in place
I receive the following error messages:
When joining the domain:
"The specified service does not exist as an installed service"
When we check Active Directory the computer name shows up
When I check the computer its still resides on a workgroup
When changing the computer name:
"A network error has occurred"

This computer is a Windows 2000 SP4 joining a 2003 domain
We have tried removing the computer from the domain and rejoining with no sucess

Does anyone know why this is happening?

Thanks
Avatar of Cveselka
Cveselka

Do you have an error in the event log?
Avatar of carrilloeo

ASKER

There are no errors in the event log
reinstall sp4
Error Message:
The specified service does not exist as an installed service.
User Action:
Check the spelling of the service name and then retype it. If you still get this message, contact your system administrator.

The above mention is the reason for the error.

Try removing SP4 and add to domain. Later you can upgrade SP4

I tried reinstalling SP4 and still having the same problem

When SP4 was originally installed, the remove option "archive" was not installed
I reinstalled SP4 with the "archive" option inorder to uninstall it, but when I went to remove it from the add/remove programs, I was able to uninstall it but Windows remained at SP4

I am unable to uninstall SP4 or drop it down to a previous SP

I am noticing that after attempting to join the domain, it does add the domain suffix to the name and it does show in Active Directory if this helps

Does this have anything to do with SIDS?

Thanks
I was finally able to change the computer name and join the domain
here is what had to be done

In safe mode I had to change the computer name (although it didnt appear to change)
rebooted into normal mode and had to change the name again (this time is appeared)
rebooted and uninstalled the following from the properties of the local area connection:

Client for Microsoft Networks
File and Print Sharing for Microsoft Networks
Internet Protocol (TCP/IP)

Rebooted

reinstalled the 3 stated above and rebooted again
then I was able to add the computer to the domain.

Thank you eveyone
ASKER CERTIFIED SOLUTION
Avatar of ee_ai_construct
ee_ai_construct
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial