Wipe Blackberry 7230

Posted on 2005-04-08
Last Modified: 2012-05-05

One of my users has returned to me a 7230, and as hard as I try I cant find a way to fully wip it of all data.

I have removed the battery, and paper clipped the little hole, but this still doesnt clear the contacts and calendar of the unit.

Any advice welcome
Question by:StuartWhyte
    LVL 18

    Accepted Solution

    Install the desktop manager software on a desktop and connect the 7230 to it.
    Open the desktop manager and click on the "backup and restore" icon.
    Click the "advanced" button.
    That will bring up a two-paned window in which the software will survey and list all the handheld databases in the right-hand pane.

    When it has finished listing the databases, highlight those you want to get rid of , and then click the "clear" button.
    That's all there is to it.
    LVL 11

    Author Comment

    That did the trick.  Thank you

    Expert Comment

    If the Handheld version is prior to 4, another trick is to goto Options, Security, Enable a password, lock the keyboard from the main screen, put in a wrong password 10 times.  The device will automatically reset.

    If the Handheld version is 4, then goto Options, Security, click to Enable a password, the pop-up menu will have an option called Wipe Handheld.


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