Link to home
Start Free TrialLog in
Avatar of jrt01uk
jrt01uk

asked on

Dial-up Modem connectivity issues

Hi,

I am currently experiencing EXTREME difficulties with my dial-up modem, and would be grateful for some advice on how to proceed.

The modem is currently a 56k PCI Modem based on the Smartlink chipset (using the driver CD that came with modem identifies the modem as a Castlenet modem, but based on the Smartlink chipset) running on Windows XP.

Here is the situation... the modem appears to connect to the ISP fine...but then when I try to access any websites, the browser (Internet Explorer) then gives me a DNS error saying that the page is unavailable. Then, maybe on the next attempt at locating a page, I am sometimes successful, but the page loads very slowly....and eventually the modem disconnects.

I've enabled error logging on the modem, to see if this sheds any light...but unfortunately, it doesn't seem to :( I was wondering if someone who knew what they were looking for could have a look and point me in the right direction.

I have posted the log file here: http://www.techsupportforums.com/showthread.php?p=228965

I have a feeling the problem is based more to do with Windows than the actual modem, because I've recently replaced the old 56k modem with this one, and the problem still seems to exist, albeit in a rather worse state. I've also tried connecting to the same ISP with a different PC on the same phone line - and no problems exist there either.

I've tried ipconfig and the isp is assigning an IP, and subnet mask, gateway etc.... all appears in order there....

Am I missing something obvious? either visible from the logs, or from somewhere else?
Thanks in advance for any help you can give!
Regards,
Jason.
ASKER CERTIFIED SOLUTION
Avatar of seb_gibbs
seb_gibbs

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of sciwriter
sciwriter

Throw the modem away, save yourself TONS of hassles, buy a $15 el-cheapo Lucent WinModem -- said to be one of the worst modems made -- in fact, is flawlessly detected by 98, 2000 XP, 2003, works as good as if not better than ANY modem made, lasts longer than all of them, gives FLAWLESS performance until lightning fries it, and costs a whole $15.  Cheapest solution on the planet.  Get some sleep afterward.
Avatar of rindi
This might not have anything to do with the modem. Maybe it is some malware. follow these instructions:

Turn off System Restore (Control Panel, System).

start msconfig (Start, Run, msconfig), select the startup tab and remove the ticks from any programs you aren't sure of what they might be.

Let your PC be restarted

Download and install Spybot S & D (http://www.safer-networking.org/en/index.html)
Let the installer activate the teatimer and update Spybot.
Click on "make registry backup", wait until done and click on next.
Let the scan finish, then select all the found items and select clean.
If the system wasn't able to clean out everything it found, let it reboot. Spybot should startup before you logon, do another scan.
Again select all found items and clean. When finished select "immunize", then close spybot.

Download and install Adaware (http://lavasoft.com).
Let the installer do an update, then scan the system.
Select all found items and let them be removed.
A reboot may also be necessary here.

If either Spybot or adaware or both still weren't able to remove all malware, reboot your system to safemode and let the tool which couldn't remove a malware do another scan. If it is adaware, change the scan settings to scan within archives, then start a scan.
Again select all found malware and let them be removed.



if you still have malware on your system after that, download the latest version of HijackThis:

http://www.hijackthis.de/downloads
run it and save the log. Paste the log to the following website:

http://www.hijackthis.de/en

Click the "analyze" button and you will have an analysis of your log.
Now paste the analyzed log here, so we can help further (provided you don't get enough info from the log and can do it yourself).

next make sure your AV Software is uptodate and running. Let the system do a thorough AV scan.

do you have panda antivirus?
Avatar of jrt01uk

ASKER

Thanks for all of your comments. The machine in question is not with me at the moment, so the first chance I'll have to check it will be Monday, but please keep any comments coming - so that I can try them all on Monday.

stafi - No, Norton is the virus protection software I'm using - kept up to date.

Thanks,
J.

Avatar of jrt01uk

ASKER

OK, I've tried all of your comments. Here's the results...

Checked the "Internet Protocol" properties. No addresses were present. All settings (IP, DNS, WINS etc) were set to the 'obtain automatically' settings.

After I had dialed up the connection, I checked 'ipconfig /all' again, and the ISP assigned IP address, gateway, 2 DNS addresses - the only thing I noticed that I thought was strange was that on the line marked 'DCHP enabled' it said 'No'. Should this be so?

I then tried rindi's comments, thanks. Spybot located some problems, and I fixed them, restarted and did another scan - found no further errors...

Adaware also found a few... fixed those also....

Then I tried Hijackthis and it found a few items, which I then fixed (I checked using a analyse function on the site...

Anti-virus software used is Norton Antivirus - that updates itself on a weekly basis, and found nothing there. :)

After a reboot...problem still exists. Here's a recap ;)

I am able to dial a connection and "connect" to the internet. The connection always appears to be 40000bps. That strikes me as rather odd. It is not the fault of the ISP because I have used three seperate ISP's now, at two different locations, and the problem is the same with all three. After the modem connects, it remains connected for a short time, and them randomly gives up and disconnects. In the time while its connected, any attempts to view pages are either like waiting for paint to dry (despite it being connected at 40000bps) or Internet Explorer greets me with the DNS error page. If I then try connecting to the same ISP on a different machine, it works like a dream, and does not connect at this low speed.

I'm posting an extract from the modem log - I know I posted it before, but as seb_gibbs mentioned, you had to register to view it (sorry):

04-11-2005 15:34:32.213 - File: C:\WINDOWS\system32\tapisrv.dll, Version 5.1.2600  
04-11-2005 15:34:32.213 - File: C:\WINDOWS\system32\unimdm.tsp, Version 5.1.2600  
04-11-2005 15:34:32.213 - File: C:\WINDOWS\system32\unimdmat.dll, Version 5.1.2600  
04-11-2005 15:34:32.213 - File: C:\WINDOWS\system32\uniplat.dll, Version 5.1.2600  
04-11-2005 15:34:32.213 - File: C:\WINDOWS\system32\drivers\modem.sys, Version 5.1.2600  
04-11-2005 15:34:32.213 - File: C:\WINDOWS\system32\modemui.dll, Version 5.1.2600  
04-11-2005 15:34:32.223 - File: C:\WINDOWS\system32\mdminst.dll, Version 5.1.2600  
04-11-2005 15:34:32.223 - Modem type: CastleNet 56K PCI Modem
04-11-2005 15:34:32.223 - Modem inf path: oem11.inf
04-11-2005 15:34:32.223 - Modem inf section: Modem1
04-11-2005 15:34:32.223 - Matching hardware ID: pci\ven_163c&dev_3052&subsys_08111688
04-11-2005 15:34:32.403 - Opening Modem
04-11-2005 15:34:32.413 - 460800,8,N,1, ctsfl=1, rtsctl=2
04-11-2005 15:34:32.413 - Initializing modem.
04-11-2005 15:34:32.423 - Send: AT<cr>
04-11-2005 15:34:32.453 - Recv: AT<cr>
04-11-2005 15:34:32.453 - Command Echo
04-11-2005 15:34:32.453 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:34:32.453 - Interpreted response: OK
04-11-2005 15:34:32.463 - Send: AT &F E1 V1 &A3 &D2 &C1 S0=0 [ESM<cr>
04-11-2005 15:34:32.463 - Recv: AT &F E1 V1 &A3 &D2 &C1 S0=0 [ESM<cr>
04-11-2005 15:34:32.463 - Command Echo
04-11-2005 15:34:32.463 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:34:32.463 - Interpreted response: OK
04-11-2005 15:34:32.473 - Send: ATS7=60S19=0L1M1\N3%C3&H1N1X4<cr>
04-11-2005 15:34:32.483 - Recv: ATS7=60S19=0L1M1\N3%C3&H1N1X4<cr>
04-11-2005 15:34:32.483 - Command Echo
04-11-2005 15:34:32.483 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:34:32.483 - Interpreted response: OK
04-11-2005 15:34:32.483 - Waiting for a call.
04-11-2005 15:34:32.493 - Send: at#cid=1<cr>
04-11-2005 15:34:32.493 - Recv: at#cid=1<cr>
04-11-2005 15:34:32.493 - Command Echo
04-11-2005 15:34:32.493 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:34:32.493 - Interpreted response: OK
04-11-2005 15:34:32.503 - Send: ATS0=0<cr>
04-11-2005 15:34:32.503 - Recv: ATS0=0<cr>
04-11-2005 15:34:32.503 - Command Echo
04-11-2005 15:34:32.503 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:34:32.503 - Interpreted response: OK
04-11-2005 15:34:32.543 - TSP(0000): Making Call
04-11-2005 15:34:32.543 - 460800,8,N,1, ctsfl=1, rtsctl=2
04-11-2005 15:34:32.543 - Initializing modem.
04-11-2005 15:34:32.563 - Send: AT<cr>
04-11-2005 15:34:32.563 - Recv: AT<cr>
04-11-2005 15:34:32.563 - Command Echo
04-11-2005 15:34:32.563 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:34:32.563 - Interpreted response: OK
04-11-2005 15:34:32.573 - Send: AT &F E1 V1 &A3 &D2 &C1 S0=0 [ESM<cr>
04-11-2005 15:34:32.573 - Recv: AT &F E1 V1 &A3 &D2 &C1 S0=0 [ESM<cr>
04-11-2005 15:34:32.573 - Command Echo
04-11-2005 15:34:32.573 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:34:32.573 - Interpreted response: OK
04-11-2005 15:34:32.583 - Send: ATS7=60S19=0L1M1\N3%C3&H1N1X4<cr>
04-11-2005 15:34:32.583 - Recv: ATS7=60S19=0L1M1\N3%C3&H1N1X4<cr>
04-11-2005 15:34:32.583 - Command Echo
04-11-2005 15:34:32.583 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:34:32.583 - Interpreted response: OK
04-11-2005 15:34:32.583 - Dialing.
04-11-2005 15:34:32.583 - TSP Completing Async Operation(0x00010005) Status 0x00000000
04-11-2005 15:34:32.583 - TSP(0000): LINEEVENT: LINECALLSTATE_DIALING
04-11-2005 15:34:32.583 - TSP(0000): LINEEVENT: LINECALLSTATE_PROCEEDING
04-11-2005 15:34:32.593 - Send: ATDT###########<cr>
04-11-2005 15:34:32.593 - Recv: ATDT08089909030<cr>
04-11-2005 15:34:32.593 - Command Echo
04-11-2005 15:35:00.584 - Recv: <cr><lf>MODULATION: V.90
04-11-2005 15:35:00.584 - Interpreted response: Informative
04-11-2005 15:35:00.584 - Recv: <cr><lf>PROTOCOL: LAPM
04-11-2005 15:35:00.584 - Interpreted response: Informative
04-11-2005 15:35:00.584 - Recv: <cr><lf>COMPRESSION: V.42BIS
04-11-2005 15:35:00.584 - Interpreted response: Informative
04-11-2005 15:35:00.584 - Recv: <cr><lf>CONNECT 40000<cr><lf>
04-11-2005 15:35:00.584 - Interpreted response: Connect
04-11-2005 15:35:00.584 - Connection established at 40000bps.
04-11-2005 15:35:00.584 - Error-control on.
04-11-2005 15:35:00.584 - Data compression on.
04-11-2005 15:35:00.584 - TSP(0000): LINEEVENT: LINECALLSTATE_CONNECTED
04-11-2005 15:35:30.587 - Read: Total: 994, Per/Sec: 27, Written: Total: 1280, Per/Sec: 39
04-11-2005 15:36:08.531 - CD dropped--Remote modem hung up. ModemStatus=00000030
04-11-2005 15:36:08.531 - TSP(0000): LINEEVENT: LINECALLSTATE_DISCONNECTED(0x1)
04-11-2005 15:36:08.541 - TSP(0000): Dropping Call
04-11-2005 15:36:08.541 - Hanging up the modem.
04-11-2005 15:36:09.543 - Timed out waiting for response from modem
04-11-2005 15:36:09.553 - Send: ATH<cr>
04-11-2005 15:36:09.553 - Recv: ATH<cr>
04-11-2005 15:36:09.553 - Command Echo
04-11-2005 15:36:09.563 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:36:09.563 - Interpreted response: OK
04-11-2005 15:36:09.563 - 460800,8,N,1, ctsfl=1, rtsctl=2
04-11-2005 15:36:09.563 - Initializing modem.
04-11-2005 15:36:09.573 - Send: AT<cr>
04-11-2005 15:36:09.573 - Recv: AT<cr>
04-11-2005 15:36:09.573 - Command Echo
04-11-2005 15:36:09.573 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:36:09.573 - Interpreted response: OK
04-11-2005 15:36:09.583 - Send: AT &F E1 V1 &A3 &D2 &C1 S0=0 [ESM<cr>
04-11-2005 15:36:09.583 - Recv: AT &F E1 V1 &A3 &D2 &C1 S0=0 [ESM<cr>
04-11-2005 15:36:09.583 - Command Echo
04-11-2005 15:36:09.583 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:36:09.583 - Interpreted response: OK
04-11-2005 15:36:09.593 - Send: ATS7=60S19=0L1M1\N3%C3&H1N1X4<cr>
04-11-2005 15:36:09.593 - Recv: ATS7=60S19=0L1M1\N3%C3&H1N1X4<cr>
04-11-2005 15:36:09.593 - Command Echo
04-11-2005 15:36:09.593 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:36:09.593 - Interpreted response: OK
04-11-2005 15:36:09.593 - Waiting for a call.
04-11-2005 15:36:09.603 - Send: at#cid=1<cr>
04-11-2005 15:36:09.603 - Recv: at#cid=1<cr>
04-11-2005 15:36:09.603 - Command Echo
04-11-2005 15:36:09.603 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:36:09.603 - Interpreted response: OK
04-11-2005 15:36:09.613 - Send: ATS0=0<cr>
04-11-2005 15:36:09.613 - Recv: ATS0=0<cr>
04-11-2005 15:36:09.613 - Command Echo
04-11-2005 15:36:09.613 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:36:09.613 - Interpreted response: OK
04-11-2005 15:36:09.613 - TSP(0000): LINEEVENT: LINECALLSTATE_IDLE
04-11-2005 15:36:09.613 - TSP Completing Async Operation(0x000101e4) Status 0x00000000
04-11-2005 15:36:09.613 - TSP(0000): Closing Call
04-11-2005 15:36:09.663 - Session Statistics:
04-11-2005 15:36:09.663 -                Reads : 113 bytes
04-11-2005 15:36:09.663 -                Writes: 83 bytes



And again at a later time:

04-11-2005 15:54:23.316 - File: C:\WINDOWS\system32\tapisrv.dll, Version 5.1.2600  
04-11-2005 15:54:23.316 - File: C:\WINDOWS\system32\unimdm.tsp, Version 5.1.2600  
04-11-2005 15:54:23.316 - File: C:\WINDOWS\system32\unimdmat.dll, Version 5.1.2600  
04-11-2005 15:54:23.316 - File: C:\WINDOWS\system32\uniplat.dll, Version 5.1.2600  
04-11-2005 15:54:23.316 - File: C:\WINDOWS\system32\drivers\modem.sys, Version 5.1.2600  
04-11-2005 15:54:23.326 - File: C:\WINDOWS\system32\modemui.dll, Version 5.1.2600  
04-11-2005 15:54:23.326 - File: C:\WINDOWS\system32\mdminst.dll, Version 5.1.2600  
04-11-2005 15:54:23.326 - Modem type: CastleNet 56K PCI Modem
04-11-2005 15:54:23.326 - Modem inf path: oem11.inf
04-11-2005 15:54:23.326 - Modem inf section: Modem1
04-11-2005 15:54:23.326 - Matching hardware ID: pci\ven_163c&dev_3052&subsys_08111688
04-11-2005 15:54:23.506 - Opening Modem
04-11-2005 15:54:23.506 - 460800,8,N,1, ctsfl=1, rtsctl=2
04-11-2005 15:54:23.506 - Initializing modem.
04-11-2005 15:54:23.516 - Send: AT<cr>
04-11-2005 15:54:23.516 - Recv: AT<cr>
04-11-2005 15:54:23.516 - Command Echo
04-11-2005 15:54:23.516 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:54:23.526 - Interpreted response: OK
04-11-2005 15:54:23.536 - Send: AT &F E1 V1 &A3 &D2 &C1 S0=0 [ESM<cr>
04-11-2005 15:54:23.546 - Recv: AT &F E1 V1 &A3 &D2 &C1 S0=0 [ESM<cr>
04-11-2005 15:54:23.546 - Command Echo
04-11-2005 15:54:23.546 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:54:23.546 - Interpreted response: OK
04-11-2005 15:54:23.556 - Send: ATS7=60S19=0L1M1\N3%C3&H1N1X4<cr>
04-11-2005 15:54:23.556 - Recv: ATS7=60S19=0L1M1\N3%C3&H1N1X4<cr>
04-11-2005 15:54:23.556 - Command Echo
04-11-2005 15:54:23.566 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:54:23.566 - Interpreted response: OK
04-11-2005 15:54:23.566 - Waiting for a call.
04-11-2005 15:54:23.576 - Send: at#cid=1<cr>
04-11-2005 15:54:23.576 - Recv: at#cid=1<cr>
04-11-2005 15:54:23.576 - Command Echo
04-11-2005 15:54:23.576 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:54:23.576 - Interpreted response: OK
04-11-2005 15:54:23.586 - Send: ATS0=0<cr>
04-11-2005 15:54:23.586 - Recv: ATS0=0<cr>
04-11-2005 15:54:23.586 - Command Echo
04-11-2005 15:54:23.596 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:54:23.596 - Interpreted response: OK
04-11-2005 15:54:23.636 - TSP(0000): Making Call
04-11-2005 15:54:23.636 - 460800,8,N,1, ctsfl=1, rtsctl=2
04-11-2005 15:54:23.636 - Initializing modem.
04-11-2005 15:54:23.646 - Send: AT<cr>
04-11-2005 15:54:23.646 - Recv: AT<cr>
04-11-2005 15:54:23.646 - Command Echo
04-11-2005 15:54:23.646 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:54:23.646 - Interpreted response: OK
04-11-2005 15:54:23.656 - Send: AT &F E1 V1 &A3 &D2 &C1 S0=0 [ESM<cr>
04-11-2005 15:54:23.666 - Recv: AT &F E1 V1 &A3 &D2 &C1 S0=0 [ESM<cr>
04-11-2005 15:54:23.666 - Command Echo
04-11-2005 15:54:23.666 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:54:23.666 - Interpreted response: OK
04-11-2005 15:54:23.676 - Send: ATS7=60S19=0L1M1\N3%C3&H1N1X4<cr>
04-11-2005 15:54:23.676 - Recv: ATS7=60S19=0L1M1\N3%C3&H1N1X4<cr>
04-11-2005 15:54:23.676 - Command Echo
04-11-2005 15:54:23.676 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:54:23.676 - Interpreted response: OK
04-11-2005 15:54:23.676 - Dialing.
04-11-2005 15:54:23.676 - TSP Completing Async Operation(0x00010181) Status 0x00000000
04-11-2005 15:54:23.676 - TSP(0000): LINEEVENT: LINECALLSTATE_DIALING
04-11-2005 15:54:23.676 - TSP(0000): LINEEVENT: LINECALLSTATE_PROCEEDING
04-11-2005 15:54:23.686 - Send: ATDT###########<cr>
04-11-2005 15:54:23.686 - Recv: ATDT08450796699<cr>
04-11-2005 15:54:23.686 - Command Echo
04-11-2005 15:54:52.057 - Recv: <cr><lf>MODULATION: V.90
04-11-2005 15:54:52.057 - Interpreted response: Informative
04-11-2005 15:54:52.057 - Recv: <cr><lf>PROTOCOL: LAPM
04-11-2005 15:54:52.057 - Interpreted response: Informative
04-11-2005 15:54:52.057 - Recv: <cr><lf>COMPRESSION: V.42BIS
04-11-2005 15:54:52.057 - Interpreted response: Informative
04-11-2005 15:54:52.057 - Recv: <cr><lf>CONNECT 40000<cr><lf>
04-11-2005 15:54:52.057 - Interpreted response: Connect
04-11-2005 15:54:52.067 - Connection established at 40000bps.
04-11-2005 15:54:52.067 - Error-control on.
04-11-2005 15:54:52.067 - Data compression on.
04-11-2005 15:54:52.067 - TSP(0000): LINEEVENT: LINECALLSTATE_CONNECTED
04-11-2005 15:55:22.070 - Read: Total: 486, Per/Sec: 10, Written: Total: 2892, Per/Sec: 93
04-11-2005 15:55:55.528 - TSP(0000): Dropping Call
04-11-2005 15:55:55.528 - Hanging up the modem.
04-11-2005 15:55:55.528 - Hardware hangup by lowering DTR.
04-11-2005 15:55:56.039 - Detected CD dropped from lowering DTR
04-11-2005 15:55:57.040 - Timed out waiting for response from modem
04-11-2005 15:55:57.050 - Send: ATH<cr>
04-11-2005 15:55:57.060 - Recv: ATH<cr>
04-11-2005 15:55:57.060 - Command Echo
04-11-2005 15:55:57.090 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:55:57.090 - Interpreted response: OK
04-11-2005 15:55:57.111 - 460800,8,N,1, ctsfl=1, rtsctl=2
04-11-2005 15:55:57.111 - Initializing modem.
04-11-2005 15:55:57.121 - Send: AT<cr>
04-11-2005 15:55:57.121 - Recv: AT<cr>
04-11-2005 15:55:57.121 - Command Echo
04-11-2005 15:55:57.121 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:55:57.121 - Interpreted response: OK
04-11-2005 15:55:57.131 - Send: AT &F E1 V1 &A3 &D2 &C1 S0=0 [ESM<cr>
04-11-2005 15:55:57.141 - Recv: AT &F E1 V1 &A3 &D2 &C1 S0=0 [ESM<cr>
04-11-2005 15:55:57.141 - Command Echo
04-11-2005 15:55:57.141 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:55:57.141 - Interpreted response: OK
04-11-2005 15:55:57.151 - Send: ATS7=60S19=0L1M1\N3%C3&H1N1X4<cr>
04-11-2005 15:55:57.161 - Recv: ATS7=60S19=0L1M1\N3%C3&H1N1X4<cr>
04-11-2005 15:55:57.161 - Command Echo
04-11-2005 15:55:57.161 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:55:57.161 - Interpreted response: OK
04-11-2005 15:55:57.161 - Waiting for a call.
04-11-2005 15:55:57.171 - Send: at#cid=1<cr>
04-11-2005 15:55:57.171 - Recv: at#cid=1<cr>
04-11-2005 15:55:57.171 - Command Echo
04-11-2005 15:55:57.171 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:55:57.171 - Interpreted response: OK
04-11-2005 15:55:57.181 - Send: ATS0=0<cr>
04-11-2005 15:55:57.191 - Recv: ATS0=0<cr>
04-11-2005 15:55:57.191 - Command Echo
04-11-2005 15:55:57.191 - Recv: <cr><lf>OK<cr><lf>
04-11-2005 15:55:57.191 - Interpreted response: OK
04-11-2005 15:55:57.191 - TSP(0000): LINEEVENT: LINECALLSTATE_DISCONNECTED(0x1)
04-11-2005 15:55:57.191 - TSP(0000): LINEEVENT: LINECALLSTATE_IDLE
04-11-2005 15:55:57.191 - TSP Completing Async Operation(0x00010209) Status 0x00000000
04-11-2005 15:55:57.191 - TSP(0000): Dropping Call
04-11-2005 15:55:57.191 - TSP Completing Async Operation(0x0001002a) Status 0x00000000
04-11-2005 15:55:57.191 - TSP(0000): Closing Call
04-11-2005 15:55:57.191 - Session Statistics:
04-11-2005 15:55:57.191 -                Reads : 113 bytes
04-11-2005 15:55:57.191 -                Writes: 83 bytes
Avatar of jrt01uk

ASKER

Thanks for your comments. It turns out it was something ridiculously simple!!! In the Advanced TCP/IP Properties dialog box, I had a little tick where there should have been none - in either the 'Use IP Header Compression' or 'Use default gateway on remote network' tickboxes (I unticked them both, and then there were no problems at all in establishing a functioning connection to the Internet :)

Its sometimes the simple things....