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Outlook 2003 was working with email but not now with SMTP, help!

I have a small business and I run outlook 2003 for a few email boxes. I use a company called directnic.com JUST for my email boxes(it's cheap, not hosting). Well my ISP is SBCGlobal.net.

Over the 3 years my email has worked great, but over the last week I've been able to receive my pop email (Outlook) from directnic, but when I go to SEND email I get a kick back. Saying they can't find DirectNic servers. I have not changed any settings to my Outlook.

I talked to Directnic and they told me that it's a SBC Isp problem. They also said I should use SBC web based email and add my Directnic Pop accounts to that.

I really want to use OUTLOOK since I have a BUNCH of contact info in there.. Has anyone else had this happen? It works great for 3 years then doesn't work. Maybe I should change my email company. Any good contact/cheap software out there?

Any help would be great.
Paul

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DanKoster

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originalbiffmalibu

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paulbarstool

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Thank you all for your help. I actually went into SBC chat support and got someone to help me out. They told me I am most likely having a port 25 problem and that I should ** opt out of port 25. I guess this is a port that spammers use alot. So I applied to the opt out of port 25.

What I also did was in my account setup on Outlook 2003, I added my SBC account to my ADvanced SMTP settings. Once I did this I was able to receive mail from directnic.com and send mail via sbcglobal. The other thing you have to do is reset your router.

Here is the link:
http://help.sbcglobal.net/servabuse.php

My attitude toward SBC changed after this chat session. I actually got help!
Again thanks for your help.

I have received a few more spam emails, but I just add them to my Junk list. I can live with that.

curtisherbert

I had a similar problem with Outlook 2003, and I also use Directnic, but I use ATT DSL. I used the wizard in Outlook 2003 to add the email address that ATT gave me, and then copied the settings that it uses into my other POP3 account that I have on Directnic. I wound up changing the outgoing mail server for ATT, copying a different port number into the outoing SMTP, and checking the "outoging server requires authentication" box, with my email username and email password (not the username and password that I use to log on for DSL). That works, at least for now. Cheers, Curtis