Out of Range error on Dell Optiplex When Installing New Seagate Barracuda 80 GB HDD
Posted on 2005-04-08
While upgrading a Dell Optiplex GX240 to a Seagate 80GB and installing Windows XP Professional from Volume License disk, I get an Out of Range Error that shuts down the computer.
Equipment: Dell Optiplex GX240; Microtek C593 flat panel monitor of unknown age, New, never before used, Seagate Barracuda 80 Gb Ultra ATA100 7200.7; ATA Rage 128 Pro, 256 MB PC133 SDRAM, GVC modem, integrated NIC. Same problem using Dell Optiplex GX150 nVidia 64MB and alternately, integrated Intel integrated video.
Software: Microsoft Windows XP Professional volume license that easily installs on other equipment, including Dell 4700 and Dell 8400, but disk lists as October 2001 version although recently purchased.
Problem: While Installing WXPP, everything works fine until completion of install and reboot at end of install process, we get a sudden "Out of Range" error, then several rapid horizontal and vertical streaks, then quickly a dark screen and no image. Windows XPH SP1 April 2002 installs fine. Windows 2000 Professiona installs without problem.
I have traded out every component except CPU and power supply in these two machines: Modem, NIC, Sound, Video card, memory modules. The only constants are the Seagate Barracude drive and the Windows XP Professional October 2001. The same error occurs on both machines with essentially four different configurations. When using A different OS, or 40 GB hard drive, I do not get the error. When moving the components to other machines, they work normally.
What am I doing wrong? What have I missed? I don't understand how the hard drive could be the problem, so is the Windows XP Professional Volume License disk October 2001 (without, I assume, SP1) part of the problem. I have many years of top level experience, but have never installed a volume license disk before.