Tandberg 880s & Cisco Routers
We have two Tandberg 880s, one in Ohio and one in Arkansas. The one in Ohio is behind a Cisco 1600 router and the one in Arkansas is behind a Cisco 1841 router. I have a static NAT setup on the respective routers for both systems. After working with tech support (for hours), it seems that both systems can call out, but they cannot receive calls. Tech support said I need to open up the following list of ports for both incoming and outgoing traffic.
udp 1719
tcp 1720
udp 2326 - 2373
tcp 5555 - 5565
Aside from the static NAT (ip nat inside source static <inside address> <outside address>), what else do I need to do? There should be no access lists that are blocking that traffic (ip permit any any). Do I need to use an access list or use a static port forwarding? I really need to have this resolved ASAP so any help is appreciated. Thanks.
~bruno71
udp 1719
tcp 1720
udp 2326 - 2373
tcp 5555 - 5565
Aside from the static NAT (ip nat inside source static <inside address> <outside address>), what else do I need to do? There should be no access lists that are blocking that traffic (ip permit any any). Do I need to use an access list or use a static port forwarding? I really need to have this resolved ASAP so any help is appreciated. Thanks.
~bruno71
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Bruno71, are you still there? What's the configuration of your ciscos? Tandbergs? (e.g. IPs, h.323, including advanced config)
Did
no fixup protocol h323
resolve the problem?
Did
no fixup protocol h323
resolve the problem?
ASKER
The issue was already fixed by Tandberg tech support. They directly gave the unit a public IP address instead of NATing through the router. This question can be closed. Sorry I forgot about it.
~bruno71
~bruno71
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fixup protocol h323
in your config? If so, remove it. (for 500 pts, hopefully you know how to do that.)
You're lucky your Cisco isn't crashing and rebooting - see http://www.cisco.com/cgi-bin/bugtool/onebug.pl?bugid=CSCsa67298 , a bug that I reported (cco login required).