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Outlook Web Access (2003) stops loading with blue outline boxes

First, this has been intermittent, but affecting all users.

Exch 2003 sp1, Win2003.

Accessing OWA from anywhere (LAN or WAN) produces the authentication box, followed by "loading" ending with outlines of blue square boxes on top and to the left of the screen.

It says loading, but then dies, with "error on page" on the status bar.

I've checked the authentication rights, patched with the pre SP1 Win2003 hotfix, etc.

Any ideas?


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1 Solution
Check authentication on the Exchange virtual folders. Use IIS manager to check the following:


All should be integrated and basic ONLY.
/exchweb should also have anonymous permissions.

The key is /exchweb - that is where the components that aren't loading are held.

Microsoft also have an article on troubleshooting the "loading" message which you might want to look at.


Exchange MVP.
dcheyetteAuthor Commented:
Thanks, I'll verify and get back to you.  

Just going through some of the old outstanding questions as it is quiet...

Has this problem been resolved?
If you need clarification on any part of the responses above, please post back.

Otherwise you need to close the question by awarding points, or posting in the Support Topic Area (top right corner) with a link to this question asking for the moderators to close the question for you without awarding points.


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