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Dropped Laptop won't boot

Having been dropped, the laptop would no longer boot.

The hard disk is fine (I tested it in another laptop).

When the laptop is turned on, the lights go on. The hard drive whirs and clicks a couple of times and then stops. Nothing appears on the screen at all, and there is no further noise from the hard disk.

I don't think the screen has been damaged; I think it is something else which is preventing the computer from booting, even as far as the bios.

Can you please suggest some other possible causes?

Thanks
David
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dht1
Asked:
dht1
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3 Solutions
 
cfourkaysCommented:
Hi
Try attaching a monitor to the VGA jack and use the F key to switch screens.
Sounds like the PC functioning but not the LCD.
Pete
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rindiCommented:
You'll have to remove the laptop's case and check that all connectors are still firmly in place. Probably the nock it received when you dropped it jolted some connectors out of the sockets.
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dht1Author Commented:
Rindi, what connectors did you have in mind?
You may be absolutely right, but I can't think of a connector that would be consistent with the problem as described.

Incidentally, I tried getting the case off, and having removed just about every screw I could find, the case still wouldn't come off. I will have to try again!

Pete, I will try to get hold of an alternative monitor this week to test the screen. The screen may be damaged as you suggest, but I don't think that is the first concern on the basis that hard disk activity ceases so quickly.

Thanks
David
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cfourkaysCommented:
David,
Have you tried booting into the BIOS?
Sometimes that screen is so fast you don't see it. Either Delete or F2.
Also, I'll assume you hear no beeps?
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dht1Author Commented:
No beeps (it used to!)

Cannot get into the bios.
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rindiCommented:
Mainly those connectors which have something to with powering the system. Or maybe if there is a board connected on top of another board, these can often get detached when jolted. But I'd just look at any connectors you can find.
I know, notebooks are usually buggers to take appart. Look for screws hidden under rubber caps or serial number labels.
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cfourkaysCommented:
If it used to beep and now doesn't, I think rindi's right about a connection of some sort.
Almost like the CMOS battery came loose, if you could find it.
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dht1Author Commented:
ok, thanks guys... I will struggle on with getting the case removed as soon as i can. (there is currently about 50 miles between me and the laptop).

if this thread goes quiet for a couple of weeks please do just post a reminder and i will update where we're at, or award points as appropriate.

Thanks
David
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ridCommented:
I think it is really key to get the machine opened. I think you should look for all possible connecting joints that can come loose (like if the graphics adapter is on a sub-board and such). Also, you should remove all removable drives and the battery and see if you can get the POST screen up. This may be the processor or RAM modules that have become unseated, so these need to be checked also.
/RID
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ddrdanCommented:
Rid is right, do not try any more boots till you open it up. Powering up may increase the amount of damage sustained from the fall. Have him give the unit a good shake, if he hears anything rattling, definitely do not boot anymore.

Give us the make and model number and I may be able to link a service manual for disassembly procedures.
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dht1Author Commented:
It's an Advent 7041 (MIM 2000)
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cfourkaysCommented:
Boy, trying even to find these is a chore.
However, got this from "PC World's" support site for Advent:


You are in:  PC Support » Notebooks » Advent » 7xxx range » Advent 7060 notebook » Software
 
 
Problem or Symptom
Microsoft® Windows® XP boots to a blank screen on first boot.
Solution(s)
Restart the computer and tap the F8 key to load the start-up menu
Select Enable VGA mode
Allow Windows® to load (and complete registration if necessary)
Install the monitor as Standard SVGA 1024 x 768
Restart the computer.  It should now function correctly.
 
 
 
 
 
 
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cfourkaysCommented:
It also looks like the Advent is a generic for PC World and the 7041 doesn't even exist on their site any longer.
Pete
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cfourkaysCommented:
And here's a guy that will repair any Advent except the 7041.
http://www.techno-mart.co.uk/advent.html
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dht1Author Commented:
Yes, it can be tricky finding details for anything that isn't a major brand. From a bit of googling myself, I gather Advent is an alternative brand for Medion (www.medion.de)

Even the BIOS startup screen does not display, and so no menu was presented by pressing F8, although pressing F8 continuously did produce the customary beep that is produced when a key is pressed too many times.

Have tried unsuccessfully to get into the BIOS setup screen.
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ddrdanCommented:
Have you tried holding down the power button for 20 seconds?

Some Advent models have a reset button on the back sides or bottom. Tried that?

Here's the data on that model:
Model- ADVENT 7041  
Product Code- 978914  
Intel Pentium M 1.5GHz Processor
512 Mb RAM Memory
40 Gb Hard Drive
DVD & CD-ReWriter Drive
15.2" TFT Screen
64Mb nVidia FX5300 Graphics
Microsoft XP Home
Microsoft Works 7.0
3 x USB Connections

Here are models that are very very similar in case and contents:
Notino C6700-1500
MiTAC 8060 M8060
Evesham Cinebook 1.5

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dht1Author Commented:
ddrdan, I don't fully understand what you mean:
Holding the power button turns the computer off.
I am not in front of the computer so cannot immediately confirm whether there is a reset button, but can you clarify, please, whether you mean a reset button that restarts the computer? or one which resets the cmos? (or any other form of reset?)

Thanks
David
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ddrdanCommented:
Both are options for resetting the cmos. Advent site was not specific to each model as to which method works on yours. They just gave those 2 options.

With the PC "off" hold down the power button for 20 seconds and then release to reset cmos. The PC should then start. Getting into the bios "if" it starts is a guess for which key you push, nothing on the site referenced for that.

If it has a reset button it will reset the cmos. It's not going to be a visable button, it should be inside a small hole. Push and hold it for 3 seconds.

I still say,"stop" turning this PC on till you open it up!!!! Your just setting yourself up for a major failure
if something loose shorts out the power.
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ViRoyCommented:

did you try removing and then reinsert the RAM?
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dht1Author Commented:
Not yet. Will do and report back.
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PCBONEZCommented:
Yeah, that would have been the first thing to check.. See if the memory got knocked loose.

The HDD is oaky and it's not booting.

If removable remove the CD and FDD and see what happends.

Next open it up and see if the CPU is loose and while you are in there look for loose connectors or parts/pieces  rattling around. In particular look for something metal that may be grounding something else out.
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dht1Author Commented:
It's hard to allocate points to this one: Ultimately, the guy phoned the manufacturer who has taken the laptop away, so we never will know....

Thanks for your help.
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