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can't access https sites

clean all viruses off the computer, followed all steps on  setting ssl 2.0,3.0,1.0 and  we are using IE 6.0 sp1 on xp pro machine.

we ran the secpol.msc system cryptography to disable which was the default.
Still no luck getting in.   we installed mcafee virus/ firewall software and disabled both for testing and still no luck.we are using xp pro sp1.

please help

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cdb424ttm
Asked:
cdb424ttm
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1 Solution
 
cjinsocal581Commented:
What happens when you try to access the HTTPS sites?

Please provide error details that the Web browser is giving.
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cdb424ttmAuthor Commented:
I get THE PAGE CANNOT BE DISPLAYED  then at the bottom it has cannot find server or DNS Error internet explorer.
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cjinsocal581Commented:
If the site is local to your site (meaning in your local network) then try accessing it using the IP Address

If not, check the domain name using dnsstuff.com or other domain checking sites.

Do you have the domain name available?
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cdb424ttmAuthor Commented:
It is on any secure site like logging into hotmail account or any other site like that
I have a dsl line through sbc
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cjinsocal581Commented:
Are you reluctant to upgrade to SP2 on winXP?

I can't see anything that would keep you from getting there unless your certificates are corrupted. but that is usually rare.

My suggestion would be to clean out your temporary inet files, cookies, plug ins, activeX's and restart. then try again.

If still no luck, I would update to SP2 and try again.

Real quick, try going here: https://secure14.softcomca.com/secureconditions/ee/faxtest.asp

Let me know if it loads up or not.
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cdb424ttmAuthor Commented:
No I could not display the page.
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cjinsocal581Commented:
Then it is something with the PC. When was the last time you did your Windows updates?

http://windowsupdate.microsoft.com

I would suggest updating to SP2 and see if it fixes it. There are tons of security fixes and features. Plus there are a lot of sites that may be looking for the SP2 version of IE. Dunno on that one though.

anyway, let me know if you update to SP2 and if it fixes your issues.

Cheers and good luck.

Stay secure.

CJ
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rossfingalCommented:
Check your Hosts file -
or: better yet -
Download and run DelDomains (this will clean out your Trusted and Restricted sites):
http://mvps.org/winhelp2002/DelDomains.inf
Which means - if you have set them yourself - you'll have to do it again
RF
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cdb424ttmAuthor Commented:
Fine Job Thanks for the links and help.
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