whiwex
asked on
Drive diagnostic failed error code 4
Dell demension 8250 pc running xp home. western digital 120g drive.
When the pc boots I get Dell disk monitoring has detected that drive 0 is operating outside of normal specifications press F1 to continue.
I press F1 and the boot screen comes up. If I choose normal boot the Windows XP screen comes up and the green status bar moves but windows never loads.
If i choose boot to safe mode or boot to dos I get a blue screen with Stop c0000218 regustry file failure. The registry cannot load the hive file \system\system32\config\so ftware or its log or alternate.
If I choose edi diagnostics the drive fails to code of 4. I can't find anything on code 4.
Any ideas
Thanks
Whiwex
When the pc boots I get Dell disk monitoring has detected that drive 0 is operating outside of normal specifications press F1 to continue.
I press F1 and the boot screen comes up. If I choose normal boot the Windows XP screen comes up and the green status bar moves but windows never loads.
If i choose boot to safe mode or boot to dos I get a blue screen with Stop c0000218 regustry file failure. The registry cannot load the hive file \system\system32\config\so
If I choose edi diagnostics the drive fails to code of 4. I can't find anything on code 4.
Any ideas
Thanks
Whiwex
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yup, hard drive failure. You could trying loading the Dell restore disk. But all in all, either the hard drive failed, or system files are corrupted. If you could get a DOS screen up you could run sfc /scannow
you can also test the drive with the manufacurers utility (pick the right one)
http://www.hgst.com/hdd/support/download.htm#DFT
http://www.maxtor.com/en/support/products/index.htm
http://support.wdc.com/download/index.asp
http://www.fcpa.fujitsu.com/support/hard-drives/software_utilities.html
http://www.fcpa.fujitsu.com/download/hard-drives/#diagnostic
http://www.hgst.com/hdd/support/download.htm#DFT
http://www.seagate.com/support/seatools/index.html
http://www.samsungelectronics.com/hdd/support/utilities/utilities_index.html
http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_home.jsp
or you can test the drive in a working system
http://www.hgst.com/hdd/support/download.htm#DFT
http://www.maxtor.com/en/support/products/index.htm
http://support.wdc.com/download/index.asp
http://www.fcpa.fujitsu.com/support/hard-drives/software_utilities.html
http://www.fcpa.fujitsu.com/download/hard-drives/#diagnostic
http://www.hgst.com/hdd/support/download.htm#DFT
http://www.seagate.com/support/seatools/index.html
http://www.samsungelectronics.com/hdd/support/utilities/utilities_index.html
http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_home.jsp
or you can test the drive in a working system