Configuring a Network printer problem.

Posted on 2005-04-10
Last Modified: 2008-01-09

I have a customer who has a Konica-Minolta printer.  It is hardwired to a wireless hub.  I tried installling the printer drivers after running the network setup floppy and it is not recognizing the printer.  There is another computer in another room in the house that is hooked into a wireless receiver to the wireless hub and it is recognized. The other computer thati s hardwired to a port on the hub is not.  What can I do to correct this issue?
I would think since the printer goes directly to the hub.  It would recognize.  I cannot even get the CD to load the drivers.  I downloade them off the internet from the Konica sight and still the same problem. Went to check BIOS settings and everything is enabled like it supposed to.  Please help.


Question by:compucharley
    LVL 87

    Expert Comment

    What make and model is the hub and how have you connected the peripherals to it? What is your Printer's model no?
    LVL 23

    Expert Comment

    If you are going to run this as a network printer, the first thing to do is go into the printer setup, front panel, and make it "conformable" the network.  If there is a router delivering DHCP, say from (the router is 1) up to say 0.100 -- then assign the printer a static IP just above this range -- say 0.150.  Once the IP number is set, reboot the printer, leave it on.

    If there is no router or DHCP provider, assign it an IP close to the IPs of the computers. Once you have a static IP, you set up each computer as if it is connecting to a "local" printer (first main screen in the printer setup wizard) -- this is strange terminology for a network printer, but at the bottom of the screen, you will notice an options list -- pick standard TCP/IP port from that list -- and (assuming the printer is connected and on) type in the IP number, then generally accept the defaults from there on through the other screens (those are changeable in many printers too).  It should recongize the printer and print a test page.  

    If not at this stage, you probably have a wireless connect problem, therefore, it is always best to test and setup a printer on a hard cable to the network, and once everyone is printing OK to it, only THEN move it to the wireless, to separate the two issues.  You can use "printer name" if you want, but it is more stable and relaible long term to use an IP number, which you fix for the printer in the right range.

    Author Comment

    The make of the printer is a Konica-Minolta C350 PCL5c,  The wireless hub is Netgear not sure of the model #.
    yes there is a DHCP provider in Cox Communications. The setup the cable modem uplinked into the Netgear wireless hub. The Konica printer into port #2 of the hub. The computer I'm trying to setup the printer on is hardwired into port #1.  You would think when you go to "add a printer"  and setup a Network printer it would find it.  It does not see it even after putting in the printer IP address.  The other computer which is on awireless remote can print. Strange?


    LVL 23

    Accepted Solution

    Perhaps the Konica-Minolta has a special setup.  Some printer makes just have to do things their own way -- did you get a disk with special drivers or an install that might be needed?  There are some drivers on the net, but I don't know if they will help --

    As long as you set an IP -- and a gateway, the IP number of the DHCP server or router -- in the pritner setup, I have never had a problem setting up network IP printers by IP address.  Check the printer settings to make sure they fit within the class C of the network, and outside the DHCP range.  When you do the printer setup wizard, it will tell you before you complete the wizard if it found the printer, then ask for a port and a driver setting for this printer.  Those two are CRUCIAL -- check Minolta to find out what they should be.

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