mshta.exe isn't responding when I try to add or remove programs from control panel

Posted on 2005-04-11
Last Modified: 2010-04-14

I'm an SA of a Windows 2000 server. I'm trying to install the FTP service to use with IIS, but when I try to add it from the control panel, the mshta.exe that should open it, doesn't respond. Can somebody provide a work-around or solution to this?

    LVL 35

    Accepted Solution

    To resolve the behavior, type the following commands in the Run dialog box:
    •    sfc /purgecache
    •    sfc /scannow

    NOTE: Windows 2000 prompts you to insert the Windows 2000 Professional CD-ROM to complete these commands.

    If you run these commands and the behavior is not resolved, perform an in-place upgrade of Windows 2000.
    LVL 19

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