Trouble swapping Canon i80 printers without having to reinstall driver.

Posted on 2005-04-11
Medium Priority
Last Modified: 2010-04-12
We have multiple users with Dell Latitude D600 laptops running Windows XP SP2.  Each user has a Canon i80 portable printer with a USB connection.  All users are set up as Power Users on their machines.  The problem is, if they ever have to use a different Canon i80, such as if we have to send them a replacement in the field, their PC can tell that it is a different printer, even though the driver is already installed.  It brings up the "Found New Hardware" notification, and requires administrative privileges for them to install it (which they don't have).  Is there any change that can be made upon the initial installation so that the driver will always work no matter which Canon i80 is being used?
Question by:usableit
1 Comment
LVL 21

Accepted Solution

wyliecoyoteuk earned 1500 total points
ID: 13776876
Unfortunately, windows recognises USB devices by a combination of USB port and serial number.
Even if you plug the same printer into a different USB port, it will want to reinstall the driver!

I am not aware of a cure.

(you can do it with hotplug scripts in Linux, but that ain`t much help)

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