Crystal Reports 7 and Terminal Services and Citrix
Posted on 2005-04-11
Good Morning! I have a crystal report issue where the reports will generate error 20515 when running the report as a non administrator. The environment is a Windows 2003-Terminal Services-Citrix system. Initially, the Admin was also getting these errors until I implemented #3 from below. As suggested by Business Objects, I had copied the Winnt\Crystal folder to 3 locations, each tested seperately.
1) Winnt\System32 (this did not work)
2) Program Files\Seagate Software\SI\X86 (this did not work)
3) UserProfileName\Windows\Crystal (this did work when logged on as Admin only)
The problem is that Non-Admin users are unable to run certain reports without getting error 20515. I need the non-admins to be able to run the reports. Any help would be greatly appreciated!!